- Boardwalk Pipeline Partners (Owensboro, KY)
- …versions of Windows Client OS and Microsoft 365 + Experience with Freshservice incident management platforms + Experience providing mobile device support for ... customer support role + At least 1 year of experience in hardware lifecycle management and software deployment + Experience working with PC desktops and laptops +… more
- 7-Eleven (Enon, OH)
- …all interactions, troubleshooting steps, resolutions, and hardware replacements within the incident management system (eg, ServiceNow, Zendesk, or similar). + ... Microsoft Remote Desktop) for troubleshooting and diagnostics. + Experience with incident management and ticketing systems (eg, ServiceNow, Zendesk, JIRA)… more
- American Express (Phoenix, AZ)
- …reporting on resolutions + Oversees and manages EMIM (Enterprise Major Incident Management ) bridges, coordinating efforts to resolve urgent cybersecurity ... Development & Security + Knowledge of Data Engineering + Knowledge of Cloud Security Management + Knowledge of Data Privacy & Protection (DPP, GDPR) + Knowledge of… more
- Humana (Baton Rouge, LA)
- …and adherence to SLAs. + Define and implement ITIL/ITSM frameworks for Incident , Problem, Change, Event, Access, and Knowledge Management , promoting continuous ... business priorities and compliance standards. + Lead and mature the Incident and Problem Management functions to minimize Mean Time to Detect (MTTD) and Mean… more
- Microsoft Corporation (Redmond, WA)
- …a wide breadth of tenant management challenges spanning identity and access management to incident response. Microsoft's mission is to empower every person ... anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or… more
- Palo Alto Networks (Santa Clara, CA)
- …sales + Experience working with law firms and in-house counsel supporting incident response, risk management and digital forensic services engagements. + ... create a more secure digital world by providing the highest quality incident response, and risk management to clients of all sizes. Our team is composed of… more
- Cognizant (Carson City, NV)
- …always be clear about role expectations. **Location:** **Remote** **Role & Responsibilities:** ** Incident & Problem Management ** + High-Severity Incident ... You will be a valued member of the team and work collaboratively with management , team members and client. In a Managed Services environment, the technical lead acts… more
- Burlington (Burlington, NJ)
- …for supporting the BRIC initiatives, specifically: exception-based reporting and case management systems, incident response/ management systems, and security ... flexible business model to help support the company through timely incident response and follow-up, investigative support, law enforcement collaboration, and… more
- Mastercard (New York, NY)
- …technology, operational support, and a strong focus on operational excellence. Responsibilities Incident & Problem Management * Lead the response to major ... cause analysis (RCA) for network outages or degradations. * Drive post- incident reviews and implement corrective/preventive actions. Performance Analysis & Reporting… more
- Tau Six (Chantilly, VA)
- …control and auditing technologies and methods. + Must have an understanding of incident response, configuration management , and defense in depth best practices. ... This high-profile contract will assist the DoD with the oversight and management of information technology projects in support of critical Defense priorities. The… more