- Iteris, Inc. (Tampa, FL)
- …to dispatch resources and communicate with responders and agencies for coordinated traffic incident management What you need to be successful in this role: ... Iteris is seeking a Regional Traffic Management Center [RTMC] Operator to monitor assigned roadways...internal and external stakeholders + Use computer systems for incident reporting and to control field technology (eg, traffic… more
- Insight Global (Lake Forest, IL)
- …monitoring mindset, detect issues before end users; familiarity with ServiceNow for incident management . * Vendor management experience coordinating with ... engagement with client manager and ITC team. * Manage incident /problem resolution, root cause analysis, and proactive monitoring. *...ability to manage up and out. * P1/P2 ticket management , SLA adherence (5-day SLA for low level tickets,… more
- Mayo Clinic (Rochester, MN)
- …detailed incident information, records all officer duties and activities via case/ incident management system. Operates and monitors a wide array of security ... system technologies, including: Systems for video management , access control, panic/duress, infant protection, and two-way radio communication. Performs security… more
- Boardwalk Pipeline Partners (Owensboro, KY)
- …versions of Windows Client OS and Microsoft 365 + Experience with Freshservice incident management platforms + Experience providing mobile device support for ... customer support role + At least 1 year of experience in hardware lifecycle management and software deployment + Experience working with PC desktops and laptops +… more
- 7-Eleven (Enon, OH)
- …all interactions, troubleshooting steps, resolutions, and hardware replacements within the incident management system (eg, ServiceNow, Zendesk, or similar). + ... Microsoft Remote Desktop) for troubleshooting and diagnostics. + Experience with incident management and ticketing systems (eg, ServiceNow, Zendesk, JIRA)… more
- American Express (Phoenix, AZ)
- …reporting on resolutions + Oversees and manages EMIM (Enterprise Major Incident Management ) bridges, coordinating efforts to resolve urgent cybersecurity ... Development & Security + Knowledge of Data Engineering + Knowledge of Cloud Security Management + Knowledge of Data Privacy & Protection (DPP, GDPR) + Knowledge of… more
- Humana (Baton Rouge, LA)
- …and adherence to SLAs. + Define and implement ITIL/ITSM frameworks for Incident , Problem, Change, Event, Access, and Knowledge Management , promoting continuous ... business priorities and compliance standards. + Lead and mature the Incident and Problem Management functions to minimize Mean Time to Detect (MTTD) and Mean… more
- Microsoft Corporation (Redmond, WA)
- …a wide breadth of tenant management challenges spanning identity and access management to incident response. Microsoft's mission is to empower every person ... anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), or… more
- Palo Alto Networks (Santa Clara, CA)
- …sales + Experience working with law firms and in-house counsel supporting incident response, risk management and digital forensic services engagements. + ... create a more secure digital world by providing the highest quality incident response, and risk management to clients of all sizes. Our team is composed of… more
- Cognizant (Carson City, NV)
- …always be clear about role expectations. **Location:** **Remote** **Role & Responsibilities:** ** Incident & Problem Management ** + High-Severity Incident ... You will be a valued member of the team and work collaboratively with management , team members and client. In a Managed Services environment, the technical lead acts… more