- Canon USA & Affiliates (West Greenwich, RI)
- …registration, attendance, completions, safety certifications and re-certification. + Leverages Incident Management System to proactively manage safety to ... Word, Excel, and PowerPoint + Working knowledge of web-based Incident Management Systems + Strongcoaching,facilitation,andcommunicationskills + Excellentwritingskills… more
- KIHOMAC (Colorado Springs, CO)
- …a timely and professional manner, providing excellent customer service + Utilize incident management applications to document all aspects of reported ... and administration of all DRSN hardware and software + Perform database management of the switch to include database modification, report creation, documentation,… more
- Brockton Hospital (Brockton, MA)
- …communication on progress, and participates in audit activities related to the Incident Management process. . Provides second-level technical support for ... Strong judgment and problem-solving abilities, with the ability to assess incident severity, understand operational impact, and prioritize appropriately in a… more
- Insight Global (Middletown, DE)
- …with the ability to mentor and inspire team members - Experience with incident management , root cause analysis, and implementing corrective actions - Experience ... leadership role that requires both technical expertise and strong people management skills. Day-to-day responsibilities: - Lead and manage all datacenter operations… more
- CACI International (Oklahoma City, OK)
- …knowledge of systems and applications to deliver high-quality, timely support. + ** Incident Management :** Actively manage and track incidents from initiation to ... mission-aligned support. + **ServiceNow Proficiency:** Utilize ServiceNow to manage incident tracking, ticketing, and reporting, ensuring efficient workflow and… more
- Oracle (Sacramento, CA)
- …security processes, playbooks, and documentation to streamline security operations and incident management . + Coordinate and facilitate communication between ... emerging threats. + The role requires strong technical expertise, excellent program management skills, and a strategic mindset to drive security improvements across… more
- Robert Half Technology (Des Moines, IA)
- …and effectively. * Process Improvement: Enhance help desk policies and procedures. * Incident Management : Oversee the incident management system. ... * Reporting: Generate performance reports and identify trends. * Collaborate: Work with other IT teams and departments. * Vendor Coordination: Manage external service providers. * Budgeting: Assist with budgeting and resource allocation. Qualifications *… more
- Robert Half Technology (Madison, WI)
- …steps, actions, and outcomes in the ticketing system + Follow established incident management processes and escalate appropriately + Provide exceptional customer ... environments-how devices connect and how to troubleshoot failures + Experience with incident management processes, including escalation and documentation + +… more
- United Airlines (Chicago, IL)
- …platforms, implementing SRE principles, monitoring frameworks, and proactive performance and incident management + Collaborate with application development and ... architecture + Experience implementing SRE principles including observability, automation, and incident management + Proven ability to lead and develop… more
- Zscaler (Bellevue, WA)
- …operational duties for FedRAMP cloud products, including deployments, on-call support, and incident management . + Join deployment sync calls and conduct ... Code (IaC) efforts. + Write and maintain documentation, resolve escalations, prevent incident recurrence, and promote DevOps best practices. **What We're Looking for… more
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