- ASM Research, An Accenture Federal Services Company (Germantown, MD)
- …information security weaknesses. + Maintains the computer and information security incident , damage and threat assessment programs. + Supports the formal Security ... of security policies, standards, and procedures. + Develop and update proactive incident response plans to ensure preparedness for potential security breaches. +… more
- SHI (Somerset, NJ)
- … system. * Enter and manage all incidents and problems in the incident management system and liaise between customers and technical escalation teams. ... IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud Support… more
- Marriott (Bethesda, MD)
- …or microservices Strong understanding of **ITIL processes** , especially Change, Incident , and Problem Management . Ability to communicate technical findings ... maps align with services and objectives. Integrate CMDB with Incident , Change, Problem, and IT Asset Management ...with Incident , Change, Problem, and IT Asset Management processes to support ITIL v4 alignment and regulatory… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …SD staff skills. + Interacts with SD staff and new hires to provide incident process training and to leverage knowledge management . + Collaborates with SD ... customer information and verifies location and equipment through customer relationship management tool. + Maintains a strong understanding of IT functions,… more
- Cognizant (Phoenix, AZ)
- …support, printers, scanners, Displays, Good communication skills and customer management experience, Good Analytical & Coordination skills, Excellent Customer ... Answer End user calls and make outbound calls for incident follow up . Provide First level resolution ....supporting service desk . Good communication skills and customer management experience . Good Analytical & Coordination skills .… more
- Ball Corporation (Millersburg, OR)
- …base of 15k+. + Perform duties within ITIL best practices guidelines for Incident , Change, Request, and Problem management . Utilizes other industry ITSM best ... meet SLAs. + Ability to manage and maintain SLAs for incident , request, change and problem management . + Ability to communicate clearly and provide broader IT… more
- Cargill (Atlanta, GA)
- …business partners to ensure configurations align with standards and project goals. + INCIDENT & REQUEST MANAGEMENT : Reviews, analyzes and prioritizes incoming ... incident tickets and user requests. + VENDOR MANAGEMENT : Handles positive relationships with software vendors and negotiates contracts.. **Qualifications** +… more
- Globus Medical, Inc. (Audubon, PA)
- …lead and enhance our cybersecurity infrastructure, threat detection capabilities, and incident response processes. This role will drive strategic initiatives, mentor ... solutions across cloud and on-prem environments. + Lead threat detection, incident response, and forensic investigations. + Develop and maintain security automation… more
- PSEG Long Island (Bethpage, NY)
- …the Purdue Model and IEC 62443 + Experience with OT vulnerability management platforms and risk assessment methodologies + Familiarity with modern endpoint ... and vulnerability platforms eg Dragos Claroty Nozomi + Strong experience in incident response and threat analysis including the development of response procedures +… more
- Eversource Energy (Westwood, MA)
- …systems to confirm information security policy compliance and provides management with security policy compliance assessments and system monitoring reports\. ... **Essential Functions:** Under minimal direction and supervision: + Performs Incident Response functions for the SOC team to ensure...and concisely with audiences ranging from peers to Sr\. Management + Must be familiar with current and proposed… more