- BJs Wholesale Club (Marlborough, MA)
- …Publish operational metrics (MTTA, MTTR, FCR, abandon rate) with actionable insights. + Lead the major incident management function, including defining ... & Service Excellence budget; optimize OpEx through automation, self‑service, and vendor management . IT Operations & Incident Management (24x7 Command… more
- Cognizant (Atlanta, GA)
- …apply knowledge of the ITIL framework for incident , problem, and change management . + Lead and participate in bridge calls during high-priority incidents, ... ensuring timely communication and resolution. + Demonstrate strong written and verbal communication skills for effective collaboration and documentation. + Exhibit a proactive attitude, taking ownership of tasks and following up to ensure successful outcomes.… more
- Wells Fargo (Westlake, TX)
- …support + 5+ years of experience using ticket tracking tools for change management , problem and incident management , and availability management ... in multi-platform hybrid cloud deployments. **In this role, you will:** + Lead computer security incident response activities for highly complex events… more
- ManTech (Mclean, VA)
- …Technical Lead will provide technical leadership and subject matter expertise for incident response and analysis. Lead a team of Cyber Operations experts and ... but are not limited to:** + Serve as Technical Lead for Incident Analysis, providing subject matter...tickets and investigations as needed + In coordination with management , recognize, adopt, and instill best practices in security… more
- Kyndryl (Dallas, TX)
- …Request Management . + Lead daily operations, issue escalations, critical incident management (P1/P2), and root cause analysis for recurring issues. + ... / Cross-sell based on identified opportunities, and support Sales activities. **Team Management & Resource Oversight** + Lead a geographically distributed team… more
- Rubrik (Richmond, VA)
- …and drive changes needed to protect the organization. As the Security Operations Incident Response Team Lead , FedRAMP you will be responsible for leading ... do:** + Lead and act as the primary investigator during incident response (IR) activities, leveraging expertise in enterprise forensics. You'll ensure all IR… more
- JPMorgan Chase (Jersey City, NJ)
- …a blameless learning culture to help modernize our application services. You'll lead the charge in Problem Management conversations with precise investigation ... and Application Development Engineers to research production incidents, developing your post- incident analysis. Throughout the Problem Management lifecycle, you… more
- Google (Reston, VA)
- …vulnerabilities. + Excellent leadership skills to build, mentor, and manage a team of incident responders. As the Cyber Security Practice Lead , you will be ... responsible for the overall direction and operational management of the incident response practice, and...in support of Google Public Sector Markets. You will lead a team of security professionals, overseeing everything from… more
- Meta (Sunnyvale, CA)
- …and Executive Protection, to drive seamless day-to-day operations and effective incident management 10. Work cross-functionally to anticipate, identify, and ... 18. Experience with security technologies including Video Surveillance, Access Control, Incident Management Systems and Security Operations Center 19. Experience… more
- Insight Global (Boston, MA)
- …Incident Response program. Develop and tune SIEM use cases, manage SOC alerts, and lead incident escalations. * Vulnerability Management - Own and drive ... for a seasoned Security Engineering Contractor who can take the lead in shaping our incident response program, guiding risk management , and improving our… more