- TekSynap (Springfield, VA)
- … incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, coordinating ... wireless. Responsible for managing and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and… more
- Insight Global (Cincinnati, OH)
- …decisions and handoffs from TechOps to development. * Mentor offshore engineers. * Lead postmortems, RCA reviews, and playbook updates. Incident Monitoring & ... Job Description A large financial organization is seeking a Remote Lead Application Production Support for a contract opportunity through the end of the year (with a… more
- Wells Fargo (Charlotte, NC)
- …tasks and platform resilience. + Establish governance for observability, telemetry, and incident management practices + Partner with leadership to define ... **About this role:** Wells Fargo is seeking a Senior Lead Systems Operations Engineer to join the Commercial and...presence as needed + Participation in on-call support and incident response activities **Location Posting:** + 194 Wood Ave… more
- Astrix Technology (Los Angeles, CA)
- …to SOPs and compliance with relevant standards, including ICH GCP E6 (R2). + Lead the incident management process by tracking and addressing complaints, ... + Oversee and regularly update the Clinical Trial Quality Management system to ensure alignment with current industry standards,...desirable. + Previous experience with TMF or electronic document management systems is a plus. We are an equal… more
- JPMorgan Chase (Tampa, FL)
- …stakeholders, actively participating from incident resolution to service restoration + Lead incident , problem, and change management in support of ... technology operations, impacting the core of our business services. As a Technology Support Lead in Commercial & Investment Bank, you will play a leadership role in… more
- PNC (Pittsburgh, PA)
- …Programming Interfaces (API's), Decision Making and Critical Thinking, IT Environment, IT Incident Management , IT Service Management (ITSM), IT Standards, ... to contribute to the company's success. As a System Reliability and Support Lead within PNC's Technology organization, you will be based in Pittsburgh, PA or… more
- Bank of America (Pennington, NJ)
- …JIRA, DynaTrace and Splunk, etc. for both making updates and producing reports. + Incident management - provide timely and accurate user notifications as well as ... Tech Services Lead Pennington, New Jersey **To proceed with your...and analytical issues and effectively communicating results to senior management and Line of Business partners. **Responsibilities:** + Manages… more
- DXC Technology (Harrisburg, PA)
- …+ Exceptional customer-facing skills + In-depth knowledge of escalation procedures, incident management , and other disciplines related to service delivery ... account changes and shifted priorities to Global Account Run Lead for MW. + Is a capable leader...the regional site support transformation as part of modern management and shift left program adopted by SAP. +… more
- Access: Supports For Living (Middletown, NY)
- …position leads and supports a Quality Team which is responsible for: Incident Management , Internal Regulatory Audits, Utilization Reviews and Quality Improvement ... Clinical Quality Lead - Quality Assurance Location: Middletown, NY, United...and publishing QA/QI/UR monthly reports + Conducting and supervising incident investigations including tracking, coordinating with programs directly and… more
- Canon Business Process Services (Thousand Oaks, CA)
- …registration, attendance, completions, safety certifications and re-certification. + Leverages Incident Management System to proactively manage safety to ... of MS Word, Excel, and PowerPoint + Working knowledge of web-based Incident Management Systems + Strong coaching, facilitation, and communication skills… more