- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must be a US ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Incident Manager will be responsible for ensuring efficient processing of… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident ... practices. + Utilize ServiceNow to monitor ticket progress and maintain incident documentation. + Ensure timely problem recognition, research, isolation, resolution,… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... existing processes are not a blocker to customer issue resolution and flags incident issues when they appear. Engages with engineering teams and/or operations teams… more
- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... customers with minimal guidance. Proactively contributes to regional, inter-group, or account team unit (ATU) initiatives by proactively providing feedback to the improve customer support experience for a customer or group of customers. Owns escalated issues… more
- Node.Digital (Arlington, VA)
- Incident Manager Location: Arlington, VA Must have an active Top Secret Security Clearance Node.Digital is supporting a customer by delivering intelligence ... support to customer through proactively identifying, analyzing, and responding to cyber threats to inform the customer's vulnerability management (VM) efforts. In support of the customer's strategic direction, Node.Digital is looking for motivated individuals… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of ... and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency policies and… more
- TekSynap (Ashburn, VA)
- …and report on the incident remediation efforts. Responsible for communicating with the Incident Manager and other GSs for all Incidents. Will act at the ... properly resolved and closed. Responsible for providing recommendations to the Incident Manager for the on-going improvement of Incident Management Process.… more
- NANA Regional Corporation (Ashburn, VA)
- …report on the incident remediation efforts. + Responsible for communicating with the CBP Incident Manager and other GSs for all Incidents. + Will act at the ... resolved and closed. + Responsible for providing recommendations to the CBP Incident Manager for the on-going improvement of the Incident Management Process.… more
- Citigroup (Irving, TX)
- …come join us. We'll enable growth and progress together. We are seeking a **SOC Incident Response Manager - Senior Vice President** . Being talent-driven, we are ... mentor, and manage a global team of 6-10 Security Operations Center Incident Responders, fostering a culture of excellence and continuous improvement. + Oversee… more
- Oracle (Denver, CO)
- **Job Description** The Incident Program Manager will be responsible for overseeing and supporting all incidents related to critical operations, ensuring rapid ... minimal disruption to data center functionality. This role involves managing incident response processes, supporting new training initiatives for teams, automating … more