- SHI (Somerset, NJ)
- …Expert + Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident , Problem , Change, Release, ... Description** + Lead the IT department in the planning, implementation, and management of IT systems and infrastructure to support organizational objectives. +… more
- MUFG (Tampa, FL)
- …stakeholders. Interface and problem -solve system applications, technical support, and Incident tickets as they occur. Integrate risk management philosophies ... management and file QAR's as per Bank Policy. Prepare timely problem management reporting as well as overall Bank notification of ACH processing delays which… more
- Public Consulting Group (Columbus, OH)
- …better meet the needs of struggling students through the use of data-driven problem solving and case management . Our service professionals partner with internal ... communication skills. + Experience supporting front end users. + Strong problem / incident documentation skills. + Ability to absorb and retain information… more
- Leidos (Fort Belvoir, VA)
- …with a focus on ITSM, ITOM, and SAM/HAM modules. + Develop and mature the Problem Management and Knowledge Management processes to reduce incidents and ... systems. This role is pivotal in maturing the service desk by leveraging Problem and Knowledge Management and driving significant enhancements across the… more
- Great Lakes Cheese (Hiram, OH)
- …for all aspects of Great Lakes Cheese's IT infrastructure (& project management ) including but not limited to; infrastructure and data center strategy, data ... This dynamic and seasoned IT leader will be responsible for all aspects of management and development of their team. This leader will maintain a hands on approach… more
- Koniag Government Services (Chantilly, VA)
- …creation experience + Basic understanding of business process analysis + Problem management and troubleshooting experience **Security Requirement:** + Ability ... Koniag Management Solutions, LLC a Koniag Government Services company,...basic integration concepts + Basic understanding of ITIL processes ( Incident , Problem , Change, Service Request) + Fundamental… more
- Focus on the Family (Colorado Springs, CO)
- … problem solver; well organized and good with time management Knowledge/Experience: + Associates degree in Information Systems, Information Technology, or ... Service Desk software + Determines urgency, impact, and prioritization of a request/ incident based on documented criteria + Provides troubleshooting and diagnosis of… more
- Vanderbilt University Medical Center (Nashville, TN)
- …describe product features and benefits using key product terminology. * Problem Management (Novice): Possesses sufficient fundamental proficiency to successfully ... within 6 months of hire **TECHNICAL CAPABILITIES** * Configuration Management and Planning (Novice): Competent to apply changes or...demonstrate knowledge of Incident Tracking and Problem Reporting in practical… more
- Palo Alto Networks (Santa Clara, CA)
- …building critical components for the Data Security Platform (DSP), including solutions for incident management , UEBA, and an AI Access platform that allows IT ... full time, with flexibility when it's needed. This model supports real-time problem -solving, stronger relationships, and the kind of precision that drives great… more
- HCA Healthcare (Nashville, TN)
- …the staff. Assist with direct patient care functions as needed. + Assess problem or potential problem situations and take pro-active, appropriate, and effective ... problem -solving action. Collaborate with others to problem solve or direct the problem to the appropriate resource(s). + Work directly with physicians,… more