- JPMorgan Chase (Tempe, AZ)
- …+ Create service jobs correctly when necessary + Ensure any false or problem incidents are reported to the necessary department for corrective action and resolution ... needed, contactable via email, text and telephone + Accurately compose incident communications to inform security, operations, resiliency, and facility responders;… more
- Travelers Insurance Company (Atlanta, GA)
- …the platform to enhance functionality and user experience. + **Defect and Incident Management ** : Perform analysis, assessment, and resolution for defects ... key to maintaining system integrity and performance. + **Independent Problem Solving** : Work independently to tackle well-scoped and...worked on and some knowledge of adjacent systems. + ** Problem Solving** : Strong problem solver who… more
- PSEG Long Island (Bethpage, NY)
- …deploying and supporting Wireless, VOIP and Video teleconferencing solutions. + Excellent problem solving / analytical skills and knowledge of analytical tools. + ... Ability to work independently and multi-task effectively. + Excellent problem solving skills. + Ability to learn new business and technical concepts. + Strong… more
- Dayton Children's Hospital (Dayton, OH)
- …procedures and ITIL processes. The analyst is responsible for providing immediate problem analysis and resolution for the majority of received issues; escalating to ... techniques. The analyst will be responsible for ticket documentation, incident notification and reporting, customer surveys and meeting productivity targets… more
- Intercontinental Exchange (ICE) (Atlanta, GA)
- …on multiple projects. + Ability to differentiate between a critical business-impacting incident and a minor problem and resolve/escalate accordingly. + ... able to multitask in a dynamic team-based environment, demonstrating strong problem -solving and decision-making abilities and the highest degree of professionalism.… more
- ServiceNow, Inc. (Santa Clara, CA)
- …conversational AI agents that guide users through complex workflows like change management , onboarding, and incident triage. + Build intelligent search ... about how to integrate AI into work processes, decision-making, or problem -solving. This may include using AI-powered tools, automating workflows, analyzing… more
- Union Hospital Health Group (Terre Haute, IN)
- …to existing integrations and well as new integrations + Provide support for incident management and integration monitoring + Perform routine break/fix support ... of data and applications through analysis, coding, clear documentation and problem resolution + Analyze and translate functional specifications and change requests… more
- Leidos (Norfolk, VA)
- …This team provides Tier I and II technical software, hardware and network problem resolution for clients by performing problem diagnosis and guiding users ... verbal communication. + Proficiency with Microsoft PowerShell + Strong problem -solving skills. + Advanced knowledge of computer and networking...and tools. + Proficient with HPSM ticketing and Knowledge Management System. + Must be a US Citizen. +… more
- Amcor (Itasca, IL)
- …maintaining optimum production at the least possible cost. Defines problem areas, conducts investigations, and implements solutions. **Essential Duties & ... taking corrective action on unsafe conditions or acts. Responsible for ensuring incident reports and associated corrective actions are completed in an accurate and… more
- Chenega Corporation (Springfield, VA)
- …determine malfunctions that continue to occur + Create a ticket in the approved incident management system for all support calls received or route user support ... for customers seeking help + Walk customers through the problem -solving process + Run diagnostic programs to resolve problems...+ Previous customer service experience strongly desired. + Good problem -solving skills with the ability to visualize a … more