- Tiffany & Co. (Whippany, NJ)
- …p--osition will also be responsible for providing support service delivery which includes incident , problem , and change management to facilitate project and ... standards. Provide escalation support through the oversight of open incident and problem tickets. This includes but...to perform basic financial analysis + Strong analytical and problem solving skills + Strong project management … more
- Fairview Health Services (Minneapolis, MN)
- …application systems documentation. + Proactively participates in IT workflow processes including 1) Incident and Problem Management , 2) IT Service Request ... Management , 3) Change Control Management and 4) IT Project Management . +...support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes. +… more
- Fairview Health Services (Minneapolis, MN)
- …initiates and participates in IT workflow definition and monitoring of processes including 1) Incident and Problem Management , 2) IT Service Request and Task ... Management , 3) Change Control Management and 4) IT Project Management . +...support and resolves escalated issues. Interacts with vendors on problem determination, resolution, issue tracking, upgrades and fixes. +… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release ... Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific… more
- Applied Materials (Austin, TX)
- …Tomcat, Java Keystore, F5, Azure Key Vault. + Working knowledge of ITIL framework ( Incident , Change, Problem Management ). + Prior experience with service ... platforms (eg, DigiCert, Keyfactor, Venafi). + Implement certificate lifecycle management (CLM) processes including issuance, renewal, revocation, and automation. +… more
- AeroVironment (Germantown, MD)
- …long-term preventive measures. + Lead continuous improvement efforts in ITSM processes ( Incident , Problem , Change, and Knowledge Management ). + Develop ... reliability, user experience, and support effectiveness. **Position Responsibilities** 1. Critical Incident Resolution + Act as the final point of escalation for… more
- Fairview Health Services (Minneapolis, MN)
- …+ Data Modeling & Management : Ensure CI data supports ITSM processes ( Incident , Change, Asset, Problem Management ) and other ITOM applications. + ... best practices, and collaborates across IT and business teams to support IT Service Management processes such as Incident , Change, and Asset Management . The… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- …delivering exceptional customer service to over 1,200 federal users. + Oversees incident management , problem escalation, customer fulfillment, and tiered ... Service Delivery teams providing direction for sites within scope of Contractor level Management . Responsible for designated lines of services to include SLA & KPI… more
- ITT (NY)
- …ensuring reliability, uptime, and service excellence across global regions. + Oversee incident , change, and problem management processes, driving root ... business stakeholders to ensure seamless alignment between infrastructure, cyber risk management , and business requirements. + Lead regular periodic sessions with IT… more
- Dow (Midland, MI)
- …service descriptions, configuration, asset, and knowledge management . + Drive Event, Incident , and Problem Management for assigned services. + Enable ... do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective,… more