- RGP (Glen Allen, VA)
- …. , Prometheus/Grafana, ELK/Elastic, Splunk, OpenTelemetry). + Proven track record in incident response, problem management , change control, and DR/backup ... engineering role responsible for the reliability, security, performance, and lifecycle management of environments supporting VA Profile, VADIR/VIS, and HDR within… more
- Arvato Bertelsmann (Valencia, CA)
- …the overall goals of the organization. * Coordinate with vendor responsible for global desk, incident and problem management processes, with key focus on any ... works in tandem with international IT teams. Using analytical abilities and problem -solving skills, you will also link and apply complex technologies to business… more
- Warner Bros. Discovery (Atlanta, GA)
- …here you are celebrated, here you can thrive. **Your New Role ** The Lead, Incident Management Process will play a pivotal role within the Enterprise Service ... Management (ESM) office, overseeing the incident management process. This role is essential...required, including reporting, dashboard creation, and ITSM module familiarity ( Incident , Change, Problem , Knowledge, CMDB, etc.). +… more
- Lilly (Lebanon, IN)
- …manage their lifecycle through releases, recapitalization, and retirement. + Ensure the incident , problem , configuration, and change/release management are ... with industry best practices. + Proficiency in ITIL principles, including incident , problem , and change management , to streamline IT support processes.… more
- Caris Life Sciences (Irving, TX)
- …is where your impact begins.** **Position Summary** As Director, Disaster Recovery & Incident Management , you'll manage the enterprise framework of Incident , ... and operational business continuity. **Job Responsibilities** + Manage the enterprise Incident Management and IT Disaster Recovery strategies, aligning with… more
- NVIDIA (Santa Clara, CA)
- …tools that enhance operational excellence by leveraging diverse operational data, supporting incident , change, and problem management workflows + Collaborate ... closely with Incident Commanders, incident response, and SRE teams to integrate AI-driven automation and analytics into operational workflows + Design, develop,… more
- Oracle (San Juan, PR)
- …metrics to spot trends, bottlenecks, and systemic risks; drive corrective actions and problem management . + Coach regional teams in mode-switching between crisis ... badge/visitor systems) and converged cyber-physical environments. + Background in problem management , resilience engineering, and business continuity. +… more
- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * * * **The Opportunity** : We are seeking a detail-oriented ITIL Network Incident Management Quality Assurance Analyst to support the continuous improvement of… more
- Procter & Gamble (Iowa City, IA)
- …infrastructure (Network, Voice, PC, Servers etc.) + Solid understanding of IT operations ( Incident , Change, Problem Management ) + Experience in leading and ... change process, preventing incidents/unplanned outages. + Apply ITIL, project management , engineering, and leadership skills across different teams at the… more
- Insight Global (Westerville, OH)
- …IT--Development or similar field. Experience with ITIL ITSM standard, primarily application support, incident management , problem management and change ... creation of a plan for employee development, retention, resource planning, talent management , performance management , and achieve a diverse and engaged workforce… more