- Robert Half Technology (Phoenix, AZ)
- …IT--Development or similar field. Experience with ITIL ITSM standard, primarily application support, incident management , problem management and change ... creation of a plan for employee development, retention, resource planning, talent management , performance management , and achieve a diverse and engaged workforce… more
- Deloitte (Tampa, FL)
- …upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management ... executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management ) and their teams to create a future-ready operating model. Our focus… more
- Parsons Corporation (Centreville, VA)
- …practices; runbooks, and auto-remediation. + Integrate monitoring with Service Desk tools for incident , change, and problem management . + **Security & ... network and data center related incidents to ensure high-quality communications and post- incident RCAs. + Provide 24/7 response to critical issues. + **Network… more
- Reyes Holdings (Rosemont, IL)
- …engineers, both internal staff and managed services partners, including work prioritization, Incident , Problem and Change Management , defining, and tracking ... Maintain strict adherence to ITSM and operational processes including ticket management , Incident , Problem , and Change Control procedures to ensure timely… more
- HTC Global Services Inc (Brooklyn, NY)
- …patterns, and compliance checklists. + Ensure adherence to ITIL processes for change, incident , and problem management . 4. Advanced Troubleshooting & RCA ... oversight during implementation by operational teams. 7. Documentation & Knowledge Management + Produce HLD/LLD documents, architecture diagrams, runbooks, and SOP… more
- Futurex (Bulverde, TX)
- …in industries with high-security requirements. + Familiarity with ITIL or similar frameworks for incident and problem management . Benefits What We Offer: + A ... Familiarity with security concepts, including HSMs, PKI, and key management . + Exceptional problem -solving skills and the...HSMs, PKI, and key management . + Exceptional problem -solving skills and the ability to handle complex support… more
- Hagerty Consulting, Inc. (SC)
- Incident Management Team (IMT) Member: Response Cadre **Department:** Response **Location:** , SC Hagerty Consulting, Inc. (Hagerty) is the nation's leading ... and manage grants and loans to support their recovery. We are currently seeking ** Incident Management Team (IMT) Members** to join our Response Cadre. As an… more
- Merck (Rahway, NJ)
- …observability: metrics, logs, traces; define SLAs for availability and performance. + Drive incident , problem , and change management , including root cause ... ideal candidate combines deep SAP technical expertise with strong leadership, stakeholder management , and a pragmatic approach to governance. **What will you do in… more
- Hyundai Autoever America (Savannah, GA)
- …team in the day-to-day management of IT infrastructure, ensuring effective incident management , problem resolution, and service improvement. + Strategic ... software, network resources, and services required for the existence, operation, and management of an enterprise IT environment. With a strong focus on operations,… more
- SAIC (Washington, DC)
- …to support decisions across ITIL processes (configuration, event, capacity, availability, demand, incident , event, and problem management ) and perform ... design of the DOT SMS and supporting the Service Management System operations, to include engineers and the SMS...needs + Perform event correlation and filtering to streamline incident triage, reduce noise, and ensure timely escalation to… more