- Microsoft Corporation (Redmond, WA)
- …customer-obsessed problem -solvers. We orchestrate deep engagements in areas like incident management , support, and enablement. We analyze and amplify those ... **Overview** Are you a customer-obsessed, AI-curious problem -solver who thrives in an inclusive, collaborative global team? The Azure CXP team's mission is to… more
- Evolent (Dover, DE)
- …Be Working With:** The person in this role will be responsible for managing incident response, ensuring that we are addressing issues in a timely manner, monitoring ... delivery + Develop an "issue resolution" playbook, promoting consistent definitions of problem types and standardizing solutioning + Ensure SLA's are maintained via… more
- The Boeing Company (North Charleston, SC)
- …develop organizational and technical strategies + Acquire resources, provides technical management of suppliers and lead process improvements + Develop and maintains ... the 787 program + Demonstrate commitment to safety and Incident & Injury Free (IIF) principles + Lead efforts...Free (IIF) principles + Lead efforts to maintain compliance, problem solve, mitigate risk and resolve issues to program… more
- First Horizon Bank (Knoxville, TN)
- …this position is to resolve customer issues that are not due to a system problem . Problem solving will be performed using techniques and procedures to include ... the appropriate technology team and/or appropriate vendor & provide sufficient incident details to assist technology in isolating and reproducing issues. **Essential… more
- Federal Reserve Bank (Boston, MA)
- …reporting frameworks to measure and communicate operational performance + Manage incident response for critical payment system disruptions, ensuring minimal impact ... supports others who do the same + Analytical and Problem -Solving Skills: + Strong analytical and problem -solving...technology + Organizational Skills: + Strong organizational and time management skills + Ability to work in a demanding… more
- TEKsystems (Independence, OH)
- …the entire enterprise network infrastructure. This Network Engineer will ensure timely incident and problem resolution while maintaining strict adherence to ... change and knowledge management procedures. This individual must have a proven track...Highly self-motivated and directed; logical and efficient with strong problem -solving skills; ability to thrive in rapidly changing environment… more
- Ellis Medicine (Niskayuna, NY)
- …with a view to the entire patient experience/team member interaction. Optimal problem -solving skills are apparent and activities are oriented to the best possible ... and signs off on the department-specific orientation checklist. + Ensures that incident reports are completed in a timely and accurate fashion where indicated.… more
- KeenLogic (Washington, DC)
- …recurrence + Identifies recurring incidents or systemic issues and contributes to problem management and corrective action efforts + Assists with configuration, ... and ticketing tools to analyze issues, document findings, and track incident resolution through completion + Reviews, prioritizes, and manages escalated service… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide end-user software troubleshooting and support; daily maintenance and incident / problem resolution for escalation of desktop support related issues ... software distribution, and security maintenance, including virus updates and patch management + Provides virtual/remote assistance sessions with Bomgar and Apple… more
- Leidos (Washington, DC)
- …centers. Act as a liaison to facilitate effective communication and problem resolution, optimizing system performance and user satisfaction. + Independently manage ... larger, moderately complex projects and assignments, demonstrating strong problem -solving abilities and strategic thinking. Collaborate effectively with other… more