- Carrington (Madison, WI)
- …and vendors. + **Process Management :** Familiarity with ITIL practices, including incident , problem , and change management . + **Project Coordination:** ... opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release management … more
- State of Connecticut, Department of Administrative Services (Hartford, CT)
- …strategic processes including product life cycle management , service request fulfillment, incident response, problem management , and management ... in both on-prem and cloud environments. + Experience in strategic planning, problem -solving, and cross-domain team management . + Experience in communication,… more
- Oracle (Santa Fe, NM)
- …Experience operating in a Linux/Unix environment. + Experience translating and managing the Incident to Problem Management workflow through a combination of ... span across core routing and switching, security services including firewall management , advanced fabric technologies, OCI cloud networking, and network automation.… more
- ManTech (Annapolis Junction, MD)
- …+ Experience with service management knowledge in key ITSM processes including incident management , problem management , change management , ... . + Assembles and updates documentation in the form of problem and change management tickets. + Maintain timely and complete documentation of all daily… more
- Truist (Atlanta, GA)
- …and system configurations, contributing to the shared knowledge base. 6. Participate in incident , problem , and change management processes, following ITIL ... Management (ITSM) tools such as ServiceNow with solid understanding of incident , problem , and change management processes. 4. Proficiency in using… more
- ManTech (Herndon, VA)
- …and application responsiveness to enhance the overall user experience. + Oversee incident management , problem resolution, and root cause analysis ... and rapid resolution. + Drive the improvement of ITSM processes, including Incident , Problem , and Change Management , and enhance Tier 0 (Self-Help)… more
- HP Inc. (Columbus, OH)
- …approved and documented scripted change management activities, adhering rigorously to incident , change, and problem management processes to maintain ... systems, identifying performance issues, and adhering to defined timeframes for incident escalation while troubleshooting simple to moderately complex incidents. The… more
- Sumitomo Pharma (Marlborough, MA)
- …Experience using an IT Service Management (ITSM)tool, preferably ServiceNow,for Incident and Problem management trackingrequired. + Experience ... initiative. + Keenabilitytorecognizetrends in incidents. + Ability to clearly presentcomplete problem details and propose recommended solutionsto management . +… more
- CAE USA INC (Tampa, FL)
- …high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management , customer interaction and follow-up. + ... and support of operating systems, applications, and services. + Perform routine problem analysis and resolution design for systems and applications. + Knowledge of… more
- BorgWarner Inc. (Suarez, PR)
- …and operational opportunities + Drives ITIL framework throughout IT organization including Incident , problem management , change management , service ... level management , financial management , develops local site IT process and standards and ensure that they meet global standards. Internal Use Only: Salary Global Terms of Use and Privacy Statement Carefully read the BorgWarner Privacy Policy before… more