- Cognizant (Plano, TX)
- …in the future*_ **In this role, you will:** **Key Responsibilities** + Team Leadership + Incident & Problem Management + Process Improvement + Performance & ... years in a leadership or supervisory role. + Experience with ITIL processes ( Incident , Problem , Change Management ) + Proficient in Java and any frontend… more
- IMRI (Phoenix, AZ)
- …and administrative tasks. + Improve system efficiency through automation and process optimization. + Incident & Problem Management : + Respond to and resolve ... Windows Systems Administrator (Patch Management ) Tanium Apply Now! Back to search Location:...Full-Time COMPANY OVERVIEW Join our award-winning team at Information Management Resources, Inc. (IMRI), a small business leader in… more
- Citigroup (Irving, TX)
- …for critical systems, system changes and respond to production incidents. + Experience in Incident , Problem Management : Incident tracking & reporting; ... skills + Issue tracking and reporting using tools + Knowledge/ experience of problem Management Tools. + Good all-round technical skills + Effectively share… more
- General Motors (Austin, TX)
- …clear governance and guardrails. + Create and socialize SOPs/runbooks, RACIs, and change/ incident / problem management processes; facilitate CAB readiness for ... and lifecycle. + Reliability and Operations + Establish SLIs/SLOs, alerts, runbooks; lead incident / problem management and post‑ incident reviews. +… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …and call routing management leadership and guidance for supporting team members. + Incident & Problem Management + Oversee incident response and ... for action. + Vendor and Managed Services Partner (MSP) management . + Incident management coordination...motivate and inspire a team. + Strong analytical and problem -solving abilities, with a focus on innovation and continuous… more
- TekSynap (Springfield, VA)
- …real-time incident monitoring, predictive and proactive analysis and reporting, incident resolution and escalation, problem management and resolution, ... infrastructure problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final… more
- Entergy (New Orleans, LA)
- …Cognos, Excel, Informatica, etc. **Job Duties/ Responsibilities** + Support the resolution of incident and problem management between operations center (ie ... provide technical support after-hours or on holidays if required. + Capture incident and problem management learnings as knowledge management use cases… more
- General Dynamics Information Technology (Aurora, CO)
- …with internal and external customers, agencies, and service providers + Support incident , problem , change management resolution activities to include ... Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change… more
- General Dynamics Information Technology (Aurora, CO)
- …with internal and external customers, agencies, and service providers + Support incident , problem , change management resolution activities to include ... Add Change Disposal (IMACD) support, Trusted Agent support, asset & configuration management of the operational baseline, support overall incident and change… more
- GovCIO (Charleston, WV)
- …escalations are handled effectively, and continuous improvement initiatives are implemented across Incident Management , Problem Management , and Knowledge ... 3 years of hands-on experience implementing and managing ITIL practices, including Incident , Problem , and Knowledge Management . + Strong understanding… more