- Koniag Government Services (Chantilly, VA)
- …catalog items, knowledge base articles, and self-service portal functionality. + Support incident , problem , change, and request management processes within ... Perform day-to-day administration of the ServiceNow platform, including user management , role-based access control, and system configuration. + Implement, configure,… more
- Chenega Corporation (Springfield, VA)
- …+ Support and enhance existing ServiceNow applications (eg, ITSM, CMDB, Change Management , Incident / Problem /Request). + Collaborate with project leaders, ... ServiceNow platform upgrades and patches in compliance with change management policies. + Maintain documentation related to design, configuration, development,… more
- JPMorgan Chase (Tempe, AZ)
- …with minimal supervision as well as collaborate within a group + Experience with incident management , production support and problem management processes ... team member in Commerical & Investment Bank - Production Management team, you will ensure the operational stability, availability,...+ Serve as a Senior SME within the Issues Management Team + Ensure timely and accurate resolution of… more
- CACI International (Sterling, VA)
- …with ServiceNow ticketing systems + Experience with JIRA Service Desk + Experience with Problem and Incident Management + Experience working with a large ... ensuring a timely process through which problems are controlled; including problem recognition, research, isolation, resolution, and follow-up steps + Interacting… more
- Red River (Lexington, MA)
- …+ Proactively monitor performance and resolve escalations + Apply ITIL principles across Incident , Problem , Change, and Request Management + Utilize ... candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow.** **Key… more
- Capgemini (Chicago, IL)
- …and integrate ServiceNow modules relevant to SIAM, such as Incident , Problem , Change, Service Catalog, Supplier Management , and Service Level Management ... Senior ServiceNow Business Analyst SIAM Management Consultant Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way… more
- The Hartford (Hartford, CT)
- …experience influencing technically diverse teams. + Strong track record of production support, incident management and problem solving. + Strong cloud ... protection and secure development practices. + Lead transformational change management by championing the adoption of automation capabilities built and foster… more
- Camping World (Lincolnshire, IL)
- …contracts, and service agreements, ensuring favorable terms and service delivery + Oversee problem and incident management processes, serving as the ... needs and provide consultative solutions. + Oversee the design, deployment, and management of the company's network infrastructure, including LAN, WAN, WLAN, Cloud… more
- Ryder System (Coral Gables, FL)
- …+ **Ensure successful delivery of 24x7x365 IT services** , including service management ( incident , problem , change, request), monitoring, backups, patching, ... team to provide independent oversight to IT Operations which can include ITSM management , endpoint design and support, infrastructure design and support, as well as… more
- M&T Bank (Buffalo, NY)
- …+ In-depth knowledge of ITIL Standards and core IT services such as change, problem , incident , and asset management + Strong understanding of regulatory ... the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management and Architecture functions. Responsible for overseeing, leading and… more