- General Motors (Warren, MI)
- …support + Lead P1 (Priority 1) incident calls + Participate in problem management and root cause analysis discussions + Experience working in high-pressure, ... Policies to effect successful implementation & expected behaviors from database management systems. You will also understand, communicate, develop, validate &… more
- Cisco (Research Triangle Park, NC)
- …orchestration (Docker, Kubernetes). * 5+ years of experience with Strong troubleshooting, incident management , and problem -solving skills. * Experience ... decision-making at Cisco. Key Responsibilities * Automate deployment, monitoring, and management of data platforms and pipelines using industry-standard DevOps tools… more
- NANA Regional Corporation (Honolulu, HI)
- …desk tool based on Information Technology Infrastructure Library (ITIL) frameworks, addressing incident management , service requests, problem management , ... access management , and event management . + Supports Local Registration Authority (LRA) duties in accordance with DoD and customer standards. + Provides a Monthly Status Report (MSR) to the Contracting Officer's Representative (COR)-appointed Technical… more
- Lilly (Indianapolis, IN)
- …operations to ensure sustainability. + Incident , Change, Service Request and Problem management . + Maintaining, tracking, and reporting of service levels. + ... capabilities. Build, configure, and maintain systems to enhance overall performance. + ** Incident , Change and Request Management :** Participate in incident … more
- CACI International (Arlington, VA)
- …evolving the service catalog, self-service capabilities, CMDB, asset, incident , problem , change, service level, knowledge, and request management design, ... modules and applications: Service Catalog(s), Change, Incident , Problem , Knowledge, User and Asset Management , create...Incident , Problem , Knowledge, User and Asset Management , create dashboards and reporting * Successful problem… more
- L3Harris (Melbourne, FL)
- …MTTR, eliminate technical debt, and improve service stability. + Lead end-to-end service management ( incident , problem , change, capacity) in partnership with ... collaboration with security engineering. + Ensure proper documentation, configuration management , architectural governance, and audit readiness. Qualifications: + Bachelor's… more
- CommonSpirit Health (Lufkin, TX)
- …community and works collaboratively with Business and IT Stakeholders as it relates to Incident Management , Request fulfillment and Problem Management . + ... of computer hardware and system issues allowing them to appropriately set incident severity levels. They can troubleshoot a wide variety of technical problems… more
- T and T Consulting Services (Brunswick, GA)
- …and operational maturity models, especially as applied to incident , problem , change, asset, and knowledge management . + Experience overseeing service ... transport infrastructure, cybersecurity and operations center monitoring, IT service management , end-user computing, audiovisual and collaboration technologies, database and… more
- BlackRock (New York, NY)
- … proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices ( Incident , Request, Problem , Parent/Child Ticket management ) and Major Incident ... This Role** BlackRock is a global leader in investment management , risk management , and advisory services for...will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support,… more
- NTT America, Inc. (Plano, TX)
- … Management ** Provide oversight for the daily operations, incident management , change management , and problem resolution across customer cloud ... and industry best practices. Collaborate with security teams for vulnerability management , cloud security compliance, and incident investigation. Be able… more