- Knoll Inc. (Zeeland, MI)
- …Advanced knowledge of IT support processes, tools, and best practices, including incident and problem management . Strong communication and interpersonal ... fostering a culture of collaboration and continuous improvement. Key Responsibilities Team Management and Leadership: Lead and manage a team of technology support… more
- TechDigital Group (Atlanta, GA)
- …in work to suit business requirements. Providing emergency intervention in ITIL lifecycle processes Incident and Problem management to provide 2 nd /3 rd ... for all support queries and adhere to all service management principles. To take ownership of user problems and...module, change request. Responsible for providing trend analysis to management team to enable them to make informed decisions.… more
- Xerox AG (Boston, MA)
- …fixes. Change Management & ITIL Compliance follow ITIL‑aligned processes for Incident , Problem , and Change Management ; prepare and submit detailed ... diagrams, configurations, SOPs, and change logs; provide regular performance and incident reports to management and clients. Client Interaction collaborate… more
- TechDigital Group (Boston, MA)
- …to resolve incident , change, and problem tickets within SLA. Excellent incident , change, and problem management skills. Should have the ability to ... restore business services by either isolating the issue and/or with a workaround to restore the business while a permanent resolution is worked upon in parallel. #J-18808-Ljbffr more
- ManpowerGroup Global, Inc. (Menlo Park, CA)
- …environment. Strong knowledge of routing, switching, and WiFi technologies. Familiarity with incident , problem , and change management processes. Industry ... strong leadership, excellent communication skills, and a proactive approach to problem -solving, which will align successfully in the organization. Job Title: EIS… more
- TechDigital Group (San Jose, CA)
- …the organization. This role involves developing and documenting ITSM processes such as incident and problem management , ensuring compliance and performance ... and educating teams on best practices. If you're passionate about IT service management and want to make a significant impact, this is the opportunity for… more
- Discover Vanderbilt University Medical Center (Seattle, WA)
- …of and offer improvements for departmental processes such as change management , incident management and problem management . Perform assigned tasks ... the technical lead, this role will apply proven communication, analytical, and problem ‑solving skills to help identify, communicate, and resolve complex problems to… more
- TechDigital Group (Rockville, MD)
- …of application management , operations, and/or support including knowledge and experience of Incident , Problem and Change Management Is familiar with the ... Responsibility: Management of vendor partnerships and relationships with non...alternative solutions to enable business continuity while the initial problem is being dealt with and to develop solutions… more
- Central Business Solutions, Inc (Chicago, IL)
- … business. The L3 role involves: Support of the SimCorp Production environment, incident management and problem resolution. Providing expertise in SimCorp ... jobs), practical understanding of platform support, incident management and post- incident problem resolution. Experience in supporting and maintaining… more
- TechDigital Group (San Jose, CA)
- …Tools experience is mandatory) Develops and implements ITSM processes, such as knowledge, incident , problem , configuration, and request management . They also ... to mitigate risks and ensure business continuity. Monitoring the effectiveness of incident management and making recommendations for improvement. Keeps track of… more
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