- Leidos (San Antonio, TX)
- …including technical specifications, installation guides, configuration manuals, and release notes. + Incident and Problem Management : Provide support for ... incident and problem management activities by leveraging Confluence and Jira to provide... management , change management , and release management . + Excellent analytical and problem -solving skills,… more
- COOLSOFT (Mechanicsville, VA)
- …for ITSM . Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident , and Problem Management . . Hands-on experience with ... ensures accuracy, integrity, and traceability of Configuration Items (CIs), enabling effective incident , change, problem , and asset management . The… more
- US Bank (Chicago, IL)
- …Description** We are seeking a **Business Process Manager** with expertise in **Change, Incident , and Problem Management ** to join a high-performing team ... products and stakeholders. **Key Responsibilities:** + Own and evolve Change, Incident , and Problem Management processes to align with ServiceNow best… more
- GovCIO (Austin, TX)
- …(ITED) and Infrastructure contractor (MAINES) on change planning, outage management , and incident and problem management . + Reports all activities and ... Public Trust Preferred Skills and Experience + Pattern recognition in support of Incident and Problem Management + Big picture thinking to field, trace, and… more
- SAIC (Quantico, VA)
- …of Manager (MoM) type monitoring environment. * 3 years exposure to Service Management /ITIL framework and concepts ( incident , problem , change management ... facility (Quantico, Virginia).** Key duties include: * Monitor and support incident management in production, development, and test environments in all data… more
- CUNY (New York, NY)
- …management and major incident response; coordinate rapid service restoration and post- incident problem management . + Own disaster recovery design and ... and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and… more
- PenFed Credit Union (Mclean, VA)
- …with SDLC, change management , release management , observability, and incident / problem management . + Demonstrated ability to partner with Mule ... performed by contractors + Own reliability, performance, change control, and incident management for mainframe applications, jobs, datasets, and integrations.… more
- Charles Schwab (Austin, TX)
- …monitoring/alerting (logs, metrics, traces), capacity planning, DR, resilience testing, incident / problem management + Security, compliance, and ... to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry… more
- Citigroup (Irving, TX)
- …**Has a strong understanding and experience in leading all aspects of Incident Management , Problem Management , Service Improvements, ... **Responsible for execution of day-to-day service delivery functions including the following:** ** Incident Management : Performs incident triage, root cause… more
- Ryder System (Coral Gables, FL)
- …security. This role manages a team responsible for network operations, including incident and problem management , capacity planning, performance ... network projects. + Familiarity with ITSM processes and tools for incident , problem , and change management . **Qualifications** + Bachelor's degree required… more