- ECI Software Solutions (Westlake, TX)
- …of enterprise applications, meeting or exceeding SLAs. Oversee application support processes: incident management , service requests, and problem ... and other major SaaS providers); oversee contracts, renewals, and license management . Ensure alignment of tools and platforms with enterprise architecture and… more
- Accellor, Inc (Chicago, IL)
- …Functions, Key Vault, Monitor) Solid understanding of monitoring, observability, and incident management . Strong analytical, problem -solving, and ... communication skills. Ability to work in fast-paced environments with frequent data updates (common in retail). Preferred Qualifications Experience in the retail industry (POS systems, inventory, supply chain, merchandising, or loyalty data). Familiarity with… more
- Capital One (Charlottesville, VA)
- …and network security, AWS cloud; machine learning and artificial intelligence; data management ; third party and contingent workforce; incident response. Process ... Principal Associate, Business & Technology Process Management The Enterprise Services Risk organization is expanding with a focus on attracting innovative,… more
- Hispanic Alliance for Career Enhancement (Hartford, CT)
- …IT service management platform, is highly beneficial for managing incident , problem , change, and service request processes. Relevant certifications such ... operations related to our healthcare business. The successful candidate will manage incident management and provide technical direction to drive a multi-vendor… more
- Altera (San Jose, CA)
- …the effective operation of the service desk, and implementing best practices for incident management , service requests, and problem resolution. This position ... the seamless integration of end user support with broader IT initiatives.**Operational Management Oversee the daily operations of IT service desks and onsite support… more
- Pager (Yukon, OK)
- …of Product Management , set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high‑performing team to deliver ... Experience building and delivering business results from AI/ML, observability, or incident management products. Experience scaling product ecosystems through… more
- PagerDuty, Inc. (Yukon, OK)
- …of Product Management , set the strategic direction with your peers leading Incident Management and AIOps, and inspire a high-performing team to deliver ... Experience building and delivering business results from AI/ML, observability, or incident management products. Experience scaling product ecosystems through… more
- Northeastern University (Boston, MA)
- …manages the company's network infrastructure, ensuring real-time network health monitoring, incident management , and maintaining operational standards. Serves as ... Manage service requests such as firewall rules, DNS configurations, and load balancing.* Incident Management and Escalation: Oversee incident management … more
- Teamtag (Chicago, IL)
- …operational intelligence platforms to enhance observability and root cause identification.**Proactive Incident Management : Lead and participate in incident ... speed up troubleshooting and root cause identification.* Develop and maintain incident management processes incorporating automated decision support systems to… more
- Direct Staffing Inc (Denver, CO)
- …elements of large security projects) and run activities (responds to escalated tickets or problem reports). In the event that there is a security incident , the ... solutions being developed or maintained internally or externally. Security Project Management : Leads large highly complex global security projects often delegating… more
