- Caterpillar, Inc. (Irving, TX)
- …the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We ... Center) is a critical component of CSIRT (Cyber Security Incident Response Team). Analysts on the SOC are responsible...You Will Do:** + Monitor security information and event management (SIEM) systems for security alerts. + Investigate alerts… more
- UNC Health Care (Morrisville, NC)
- … incident investigation case facts and supporting documentation into the incident management system. Compile monthly and annual reports listing metrics ... and a good attitude. *Shows interest and self-motivation. *Strong analytical, problem -solving and critical thinking skills. **Job Details** Legal Employer: NCHEALTH… more
- SHI (Somerset, NJ)
- …available on our IT Cloud Service Desk Operations Team. This team is responsible for incident and problem management related to the maintenance and support ... system. * Enter and manage all incidents and problems in the incident management system and liaise between customers and technical escalation teams.… more
- Citigroup (Tampa, FL)
- …across business and technical teams. + Experience with ITIL processes, including incident , problem and change management . **Preferred Qualifications:** + ... bases, SOPs, and runbooks for production support. + Participate in change management and release activities, including deployment validations. + Lead root cause… more
- Lowe's (Plainfield, CT)
- … problem details, service request status, and resolutions into the company incident management system. Monitors problem resolutions to achieve closure. ... details of problems, status of service requests, and resolutions into the company incident management system. This role may also directly or indirectly support… more
- Insight Global (North Charleston, SC)
- …service-related inquiries, and issues, and coordinate root cause analysis for Incident , Problem , and Major Incident - Management activities that impact ... the service via process, technologies, automation, etc. - Logistics and Project Management - Create and Maintain Project Schedule and Deliverables related to… more
- Huntington Ingalls Industries (Syracuse, NY)
- …I want to and can do that! Corporate Responsibilities * Oversee change management , incident management , and monthly patching for all applications. ... security and patching protocols. * Handle software Installation, renewals, and license management .. * Assist engineers and designers with technical issues related to… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …assistance for hardware, software, and network issues; incident and problem resolution; service request management ; infrastructure monitoring and support; ... hardware and software lifecycle support; and management of escalation across all tiers. Position Description: Responds to end-user requests for technical assistance… more
- PSEG Long Island (Bethpage, NY)
- …for this position. **Job Summary** We are seeking a Senior Identity and Access Management (IAM) Engineer to lead the design,implementation, and management of our ... solutions,including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Privileged Access Management (PAM), and Role-Based Access Control (RBAC). + Identity Governance… more
- SitusAMC (Denver, CO)
- …+ Using service desk software to record, track and document the problem solving process, including all successful and unsuccessful decisions made, and actions ... Access FAQ resources on the Internet/Intranet to aid in problem resolution + Perform trouble resolution fixes remotely or...end user and team members as required + Alert management to emerging trends in incidents + Assist in… more
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