- Lincoln Financial (Radnor, PA)
- …experience in IT Support, specifically in Technology Operations Centers and with IT Major Incident , Change and Problem Management systems and processes that ... operational excellence across key areas of responsibility. This role oversees the Major Incident , Problem , and Change Management functions, ensuring best… more
- Truist (Atlanta, GA)
- …incidents, facilitating the implementation of permanent fixes. 4. Communicate application/system stability, incident management , and problem management ... production support operations. 8. Provide input in the establishment and enhancement of incident and problem management processes, leveraging ITIL framework… more
- ManTech (Doral, FL)
- …optimize configuration management processes. + Collaborates with other ITSM Teams ( Incident , Problem , Change Management ) to ensure seamless integration ... + Provides accurate and timely configuration information to support incident resolution, problem analysis, and change implementation,...in the areas of configuration management , change management , and incident management . +… more
- Concurrent Technologies Corporation (Columbia, MD)
- …contingency planning; incident handling; configuration control; change management ; auditing; certification and accreditation process ; principles of ... taken to report, analyze, coordi-nate, and respond to any event or cyber incident for the purpose of mitigating any adverse operational or technical impact. +… more
- Amazon (Seattle, WA)
- …the AWS cloud. Global Services is looking for a talented Security Engineer, Incident Response who possesses a strong expertise in software and systems, combined with ... of AWS platforms and technologies including cloud services, identity and access management , big data and analytics, all operating at massive scale with consistent… more
- PagerDuty (Little Rock, AR)
- …SVP of Product Management to set our strategic direction with peers leading Incident Management and AI & Automation product areas. To succeed, you'll inspire ... set of integrations. + Ensure AIOps integrates seamlessly with AI & Automation and Incident Management to drive customer outcomes. + Drive the strategy for… more
- Sunrun (CA)
- …and knowledge sharing. + Assist in the hiring and onboarding of new SOC analysts. Incident Response & Management : + Act as a primary escalation point for complex ... SOC analysts, overseeing the daily operations of our security monitoring and incident response functions, and ensuring the continuous improvement of our security… more
- Portland General Electric (Tualatin, OR)
- …to ensure that critical systems are always supported through appropriate on-call staffing, incident management and escalation process ; ensures support is ... emergencies such as storms or other situations where an incident management team is stood up. **Grid...+ Advanced organization and prioritization skills + Intermediate organization management skills + Advanced problem -solving skills +… more
- Exelon (Owings Mills, MD)
- …future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to ... SOC analysts and escalate relevant issues to the SOC Manager. Provide guidance and management of analysts on a daily basis. Communicate regularly with SOC Manager to… more
- Systems Engineering Solutions Corporation (Chantilly, VA)
- …solutions in on-premises, cloud, or hybrid environments. . Monitoring & Incident Management : | Ensure 24/7 infrastructure monitoring, performance optimization, ... audience and context. Excellent active listening skills. . Quantitative Management : Ability to determine process measures and...determine process measures and track to determine process effectiveness and efficiency. . Problem Solving:… more