- Insight Global (Lexington, MA)
- …Proactively monitor performance and resolve escalations * Apply ITIL principles across Incident , Problem , Change, and Request Management * Utilize ServiceNow for ... ITSM operations, reporting, and analytics 2. Client Relationship Management * Act as the primary liaison for the client, fostering trust and transparency * Lead regular service reviews and strategic planning sessions * Align service delivery with evolving… more
- Walmart (Bentonville, AR)
- …and performance across development and production environments. + Drive incident management, root cause analysis, and continuous improvement in production ... good understanding of CS Fundamentals, Microservices, Data Structures, Algorithms & Problem Solving + Should have exposed to CI/CD development environments/tools… more
- Alkegen (North Augusta, SC)
- …and safety audits to identify and mitigate potential hazards. + Lead incident investigations, analyse root causes, and implement corrective actions to prevent future ... conduct effective risk assessments and safety audits. + Strong analytical and problem -solving skills, with a proactive approach to risk management. + Relevant… more
- NTT America, Inc. (Garland, TX)
- …implement corrective actions to prevent security incidents. + Review and approve Incident Reports. + Leads internal investigations and prepares written reports on ... such as SOC 2, PCI DSS, and HIPPA + Strong analytical and problem -solving skills, with the ability to identify potential security risks and develop effective… more
- NBC Universal (Orlando, FL)
- …projections. Analyzes and responds to various reports including but not limited to incident reports. + Drives and executes plans for the Facilities team that ... knowledge, skills, and/or abilities (KSAs) required. + Must have analytical and problem -solving skills. + Must be willing to work flexible hours, including evenings… more
- NBC Universal (Orlando, FL)
- …projections. Analyzes and responds to various reports including but not limited to incident reports. + Drives and executes plans for Facilities team that directly ... knowledge, skills, and/or abilities (KSAs) required. + Must have analytical and problem -solving skills. + Must be willing to work flexible hours, including evenings… more
- Marriott (Bethesda, MD)
- …capabilities, including GRC/IRM, Issue Management, Vulnerability Response Management, Security Incident Response (SIR), ITSM, ITAM, ITOM, and ITIL frameworks. ... collaborative development processes. **_Soft Skills:_** + Strong critical thinking, problem -solving and analytical skills. + Excellent communication and interpersonal… more
- Wayfair (Boston, MA)
- …to making Wayfair more price competitive, improving our speed, reducing return & incident rates, growing our high-margin Ads business and building loyalty with our ... shop for their homes. Through our commitment to industry-leading technology and creative problem -solving, we are confident that Wayfair will be home to the most… more
- Proofpoint (Austin, TX)
- …Accountable for results and best-in-class outcomes, Visionary in future-focused problem -solving, Exceptional in execution and impact. **Corporate Overview** In ... customer escalations, and proactively escalating when needed. + Direct crisis and incident response, working with the account team, technical support, operations and… more
- BD (Becton, Dickinson and Company) (Glens Falls, NY)
- …Qualifications:** + Strong background in EHS programs/compliance and injury/ incident reduction **Physical Demands:** Frequently requires light physical effort ... collaboration because we believe it fosters creativity, innovation, and effective problem -solving, which are essential in the fast-paced healthcare industry. For… more