- CACI International (Denver, CO)
- …Operations Report and Shift Change Log (Day Shift) * Performs trend analysis, incident problem review and recommendations, and reports incident /service ... appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance… more
- Bayer (Creve Coeur, MO)
- …as possible and minimizing the adverse impact on business-critical functions. The Major Incident Manager is responsible for managing the invocation process as ... value creation. As a member of the global Major Incident Management Squad, your focus is on the restoration... closure for CAPA identification and assignment + Involve Problem Management into the debrief for follow-up on CAPA… more
- Truist (Atlanta, GA)
- …match them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators ... (KPIs) and metrics to measure the effectiveness of Stability, Incident Management and Problem Management processes. 8. Liaise with executive leadership to… more
- Truist (Charlotte, NC)
- …match them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators ... (KPIs) and metrics to measure the effectiveness of Stabilty, Incident Management and Problem Management processes. 8. Liaise with executive leadership to… more
- Palo Alto Networks (Santa Clara, CA)
- …- just to name a few! **Your Career** The Unit 42 Senior Business Development Manager , Law Firms is responsible for growing demand for Unit 42 services from the top ... and Canada.. This person will have a strong understanding of the incident response services market landscape, value proposition for clients, go-to-market, as well… more
- Truist (Raleigh, NC)
- …to the shared knowledge base. 8. Provide assistance in improving the incident , problem , and change management processes, following ITIL best practices. ... with IT Service Management (ITSM) tools such as ServiceNow, and familiarity with incident , problem , and change management processes. 5. Strong experience with… more
- BAE Systems (Vicksburg, MS)
- …needs, monitoring performance, and supporting core IT service management functions like incident , problem , and change management. This role requires a deep ... government contract. You'll act as the primary enterprise service manager for all services delivered by the prime contractor,...Monitor and manage the lifecycle of ITIL processes, including incident , problem , change, and request fulfillment. +… more
- The MITRE Corporation (Mclean, VA)
- …CI/CD, GitOps, reusable modules, policy-as-code. . Reliability & operations: Incident / problem management leadership; DR design, backup/restore; SLOs, RTO/RPO ... define enterprise standards, reference architectures, guardrails; partner with Senior Manager , Digital Workplace (M365 Platform) for execution, staffing, and… more
- WestCare Foundation (Doral, FL)
- …and preparing comprehensive daily and monthly reports. Proficient in tracking incident reports, identifying trends, and implementing improvements to enhance service ... and other monthly reports and safety measurements. + Receives and tracks all incident reports, including follow up and recommendations for outcomes. Utilizes data to… more
- Beth Israel Lahey Health (Milton, MA)
- …join the Department of Public Safety and Security. Reporting to the BID Milton Manager of Public Safety and Security, this position is responsible for maintaining a ... safety and security functions. **Job Description:** + Reporting to the BID-Milton Manager of Public Safety and Security, this position is responsible for maintaining… more