- Public Consulting Group (ID)
- …and coordination across modules. Required Skills + Exceptional analytical and problem -solving skills, especially in incident and application management. + ... and regulatory requirements in collaboration with client management and incident management teams. **Primary Responsibilities** Application & Change Management +… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …an additional 4 years of related experience * 3 years of experience supporting incident , problem , and change management activities for a large government agency ... tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager * 3 years of experience using incident management tools such as BMC Remedy * 3 years… more
- Utilities Service, LLC (Yaphank, NY)
- …and communicate with Corporate Safety contact on initiatives, activities, questions, concerns, problem areas. + Assists Manager in the establishment and ... regulations. Through collaboration with cross-functional teams, you'll foster knowledge-sharing, problem -solving, and a strong culture of safety across the… more
- Salt Lake City Corporation (Salt Lake City, UT)
- …Job Description: Under the direction of the Safety Management System (SMS) Senior Manager , incumbent is responsible for assisting in the daily operations of Salt ... ability to make independent decisions when necessary. Ability to problem solve, multi-task oriented and able to effectively manage...with other duties as assigned by the SMS Senior Manager or SMS Program Manager . About the… more
- Ensono (Boston, MA)
- …software (including z/OS and/or ISV products) in support of Software Lifecycle Management + Incident / Problem resolution **z/OS & Tools your main tasks are ... Note: Thisis notan Applications Programming position. Position reports to Manager , Mainframe Systems Programming. Key Areas of Focus for...related to: ** + Incident , change and problem handling. + Configuration… more
- MongoDB (New York, NY)
- …enhance support processes to ensure efficiency and effectiveness **ITIL Best Practices and Incident Management:** + Collaborate with the ITSM Manager and GET ... to implement and enforce ITIL best practices related to incident management, change management, problem management, and...Senior Director of GET and the Asset Management Senior Manager to manage the global support budget effectively +… more
- Lilly (Indianapolis, IN)
- …within our organization. The responsibilities will encompass day-to-day operations, incident management, change management, and problem resolution related ... Provide technical leadership in the execution and processes for escalations, incident management, change management, problem resolution and continuous… more
- BlackRock (New York, NY)
- …proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices ( Incident , Request, Problem , Parent/Child Ticket management) and Major Incident ... **About this role** **Service Desk Manager - Job Description** **About This Role** BlackRock...will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support,… more
- Leidos (Washington, DC)
- …with and manage the Customer relationship. Manage key resources supporting Incident Response, Change Management, Problem Management, Operations and Maintenance ... of the Transport Field/Base Network Engineer (FBNE) staff assigned to include Incident Management, O&M, and support prioritization. + Supports the NOC Manager… more
- WestCare Foundation (Doral, FL)
- …missing children immediately, complete the Missing Child Reporting Form, and submit Incident Reports as required. + Conduct and document Efforts to Locate, including ... outcomes for reporting and quality assurance. Work closely with the Youth Success Manager , Case Management Supervisors, and IL team to coordinate services and ensure… more