- SAIC (Quantico, VA)
- …(DCSA). The National Security & Space Sector of SAIC is seeking a Incident Manager /Watch Officer to support a transformational infrastructure program for DCSA. ... (ie One IT). **Job Description** + The ONE IT Incident Manager /Watch Manager will have...(3) years exposure to Service Management/ITIL framework and concepts ( incident , problem , change management, RCA). + Two… more
- New York State Civil Service (Albany, NY)
- …Flr 21 City Albany State NY Zip Code 12210 Duties Description The TA 2 ( Incident and Change Manager ) will serve under the Director of Product Operations, working ... role will be a key contributor to operational processes such as Incident & Problem Management, Change Management, and Release Management, with a focus on… more
- SMBC (Jersey City, NJ)
- …performance, ensuring timely report generation and swift resolution of disruptions. + Manage incident ( incident manager ) + Develop and maintain automation ... of experience in application support or related roles + Incident management and problem -solving + Real-time debugging...or related roles + Incident management and problem -solving + Real-time debugging and troubleshooting + Familiarity with… more
- Georgia Systems Operations (Tucker, GA)
- …and will function as process managers on a day-to-day basis, serving as a change manager , incident manager , or asset manager , depending on ... Serve as a process manager (eg, change manager , incident manager , or asset...+ Strong understanding of ITIL and ITSM processes, including incident management, change management, asset management, and problem… more
- The Gleason Works (Rochester, NY)
- …3,000+ endpoints globally, including configuration, policy management, threat hunting, incident response, and integration with SIEM + Next-Generation SIEM ... rules, create custom dashboards, investigate security events, and coordinate incident response workflows + Firewall Administration: Configure, manage, and optimize… more
- TD Bank (Fort Lauderdale, FL)
- …stability and performance of our banking technology infrastructure.** **Key Responsibilities:** ** Incident Management:** **. Serve as the primary point of contact ... 2 support teams.** **. Experience working with Service Now, JIRA, JTMF for incident management and tracking. Execute and coordinate Change Orders.** **. Analyze and… more
- CACI International (Denver, CO)
- …Operations Report and Shift Change Log (Day Shift) * Performs trend analysis, incident problem review and recommendations, and reports incident /service ... appropriate leadership. The proactive nature of this position demands an experienced manager with operational experience with the ability to direct the performance… more
- Bayer (Creve Coeur, MO)
- …as possible and minimizing the adverse impact on business-critical functions. The Major Incident Manager is responsible for managing the invocation process as ... value creation. As a member of the global Major Incident Management Squad, your focus is on the restoration... closure for CAPA identification and assignment + Involve Problem Management into the debrief for follow-up on CAPA… more
- Truist (Atlanta, GA)
- …match them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators ... (KPIs) and metrics to measure the effectiveness of Stability, Incident Management and Problem Management processes. 8. Liaise with executive leadership to… more
- Truist (Charlotte, NC)
- …match them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators ... (KPIs) and metrics to measure the effectiveness of Stabilty, Incident Management and Problem Management processes. 8. Liaise with executive leadership to… more