- CACI International (Colorado Springs, CO)
- …and sensors, from the perimeter to endpoints; equipment; and policies, including incident response, compliance reporting, logging, RMF support, SCA, and CSSP support ... + Analyzes complex security issues and develops effective solutions and incident response to maintain cybersecurity compliance and readiness and limit cyber… more
- NTT America, Inc. (Mesa, AZ)
- …at NTT DATA** Under the direction of the regional Security leadership and Security Manager , the Security Site Supervisor will play a critical role in ensuring the ... the Security Site Supervisor will review and analyze loss control, incident reports, coordinate and administer security clearances, prepare, and maintain all… more
- CoreSite (Reston, VA)
- …devices on various platforms under the direction of the Operations Supervisor or Manager within their organizational area of responsibility. The position is for our ... of alarms and service impacting events. + Manage facilitation of a high severity incident bridge + Determine appropriate resources to engage and notify to join the… more
- BlackRock (New York, NY)
- …proficiency** : 8-10+ years in IT support with hands ‑on ITIL practices ( Incident , Request, Problem , Parent/Child Ticket management) and Major Incident ... **About this role** **Service Desk Manager - Job Description** **About This Role** BlackRock...will manage a team that provides first contact support, incident resolution and seamless handoffs to Remote Resolve support,… more
- Leidos (Patuxent River, MD)
- …with and manage the Customer relationship. Manage key resources supporting Incident Response, Change Management, Problem Management, Operations and Maintenance ... of the Transport Field/Base Network Engineer (FBNE) staff assigned to include Incident Management, O&M, and support prioritization. + Supports the NOC Manager… more
- First Horizon Bank (Memphis, TN)
- …leading incident response, and driving continuous improvement. **Responsibilities:** + ** Incident and Problem Management:** Serve as a senior escalation ... our dynamic team. The ideal candidate will possess exceptional problem -solving abilities and a strong background in managing complex...and manage F5 BIG-IP platforms, including LTM (Local Traffic Manager ), GTM (Global Traffic Manager ), and ASM… more
- Burlington (Burlington, NJ)
- …local point of contact for Burlington business partners, third-party vendors, and incident escalation, supporting the broader IT Field Service team. This role ... special projects, and store closings. The Analyst will also support incident resolution, create and manage escalation procedures, and ensure service levels… more
- MyFlorida (Tallahassee, FL)
- …or PMP. + Must have experience with ITIL 4 service management practices like Incident , Problem , and Service Request Management. + Must have experience with ... JOB DUTIES: + Supports the Office of Information Technology (OIT) Demand Manager in implementing and maintaining ITIL 4-aligned service management practices to… more
- TEKsystems (Santa Ana, CA)
- …leadership team. The role requires strong troubleshooting and technical problem -solving skills, customer service, internal customer and stakeholder management, sense ... CAPEX approval process and submit PO to vendors * Major and severe incident management - respond immediately and communicate as needed with the caller, Service… more
- Truist (Atlanta, GA)
- …system configurations, contributing to the shared knowledge base. 6. Participate in incident , problem , and change management processes, following ITIL best ... IT Service Management (ITSM) tools such as ServiceNow with solid understanding of incident , problem , and change management processes. 4. Proficiency in using… more