- BD (Becton, Dickinson and Company) (Sandy, UT)
- …The Lead Incoming Inspector is responsible to provide guidance, motivation, and support to Incoming Inspectors. The Lead Incoming Inspector is ... quality and compliance standards and standard operating procedures (SOP). The lead incoming inspector will work closely with Incoming supervisor to investigate… more
- Bober Markey Fedorovich (Akron, OH)
- …and projects. Primary responsibilities include triaging, escalating, facilitating, and resolving incoming support tickets both onsite and remotely, as well ... supporting ad hoc IT projects. KEY RESPONSIBILITIES + Monitor and respond to incoming IT support tickets via our help desk system. + Triage and resolve Level 1… more
- Waystar (Atlanta, GA)
- …a positive effect on the morale of the team. **WHAT YOU'LL DO** + Answer incoming support calls + Make outbound calls as needed to customers, vendors, ... primary responsibility of the Analyst is to provide exceptional support to our clients by handling incoming ...exceptional support to our clients by handling incoming inquiries through ACD, email, and system feedback. Proactive… more
- City of New York (New York, NY)
- …events, training, and meetings as requested. - Incident and Request Management: Handle incoming support requests via various channels such as phone, email, or ... This includes Infrastructure Management, Network Administration, System Administration, User Support and Helpdesk, Data Management, Software and Application Management,… more
- CACI International (Arlington, VA)
- …and/or where the customer is reporting a higher severity issue. * Respond to incoming support requests in a prompt, professional, and helpful manner. * Utilize ... IT Support Specialist (Google Workspace) Job Category: Information Technology...* * **The Opportunity:** CACI is seeking an IT Support Specialist in delivering Google Workspace services. This … more
- Palo Alto Networks (Santa Clara, CA)
- … support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, phone ... will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and… more
- Red River (Chantilly, VA)
- …operate on the Monday-Friday 830am-5pm shift.** **Primary Position Tasks:** + Answer incoming support calls and handle tickets assigned through ServiceNow in ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- Rent the Runway (Secaucus, NJ)
- …the IT Service Desk standard processes and procedures. + Manage and prioritize incoming support requests using our ticketing system to ensure timely resolution ... group, focused on empowering every internal department with best-in-class support and technology. Our mission is to provide excellent...of IT for Rent the Runway, providing essential technical support and ensuring our employees have the tools they… more
- Palo Alto Networks (Santa Clara, CA)
- …XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone ... implementation of corrective and preventative measures + Provide on-call support 24x7 on an as-needed basis including weekend and...+ Previous experience in at least one customer-facing technical support position as Senior Support Engineer or… more
- Two95 International Inc. (Cherry Hill, NJ)
- …with our client Salary: Market + Benefits Requirements Job Responsibilities: + Respond to incoming support requests in a timely and courteous manner. + Identify, ... Title: Helpdesk Level 2 support Work Location : Cherry Hill, NJ Type...software, and network systems. + Document and track all support requests in a helpdesk ticketing system. + Escalate… more