- Koniag Government Services (Washington, DC)
- …Current CompTIA Security+ CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop hardware and software ... troubleshooting + Understanding of security procedures in classified environments + Strong customer service and communication skills + Experience with ticket… more
- General Dynamics Information Technology (Colorado Springs, CO)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Troubleshooting **Certifications:** ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III Transform technology into opportunity as a Help Desk … more
- Highland Hospital (Rochester, NY)
- **17113BR** **Title:** Information Desk Receptionist **Department/Cost Center:** 854 - Telecommunications **Job Description:** Highland Hospital is seeking a ... full time candidate for an Information Desk Receptionist position. This has a...School diploma or GED; or equivalent experience. 1-2 years customer service experience; receptionist experience preferred **Employment… more
- Mayo Clinic (Rochester, MN)
- …**Qualifications** Successful completion of an associate degree and 3 years of customer service experience required such as administrative, physician's office, ... of a college diploma program and 4 years of customer service experience required, such as administrative,...diploma, associate's degree, bachelor's degree etc. Experience in a Desk Operations Specialist or Patient Appointment Service … more
- Select Medical (Mechanicsburg, PA)
- …to help desk The Support Specialist is responsible for delivering quality customer service by providing a single point of contact to report problems, ... manner in order to ensure a superior level of customer service . It is important for the...issues are logged promptly and accurately with detailed up-to-date information . + Ensure timely escalation of customer … more
- City of New York (New York, NY)
- …operational data, and interact with external stakeholders. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and ... all MOCS stakeholders have access to the most current information and driving best practices related to sustainable knowledge...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... computer to fix an issue. In other cases, the service desk analyst walks the user through...environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and… more
- TekSynap (Washington, DC)
- …in the NMCI NGEN technical arena. + Proven experience in managing a help desk operation with a significant customer base (approximately 800 customers). + ... the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process...Enterprise Services. + Develop and disseminate training materials and information to all levels of the chain of command.… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of a central services and support group ... all MOCS stakeholders have access to the most current information and driving best practices related to sustainable knowledge...related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central … more
- Koniag Government Services (Woodlawn, MD)
- ** Information Technology Help Desk Technician** **Tuknik Government Solutions** , a Koniag Government Services Company, is seeking an experienced ** ... Information Technology Help Desk Technician** to support TGS and our government customer in Baltimore, MD. **_Monday through Friday, core hours 8:30am to… more