- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr. IT Service Desk Manager to join our team. In this role, you will be responsible for overseeing the delivery of IT support ... levels, and aligning business objectives. The Sr. IT Service Desk Manager will create the IT...- Evolve ITIL-based processes (incident, request, knowledge, change management, service request, problem management, etc) that improve customer… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- NuAxis Innovations (Kansas City, MO)
- …CompTIA A+ or security + Help Desk Institute's HDI certification + Customer Service Representative Certification **Experience:** At least 2 years of current ... **Tier II Service Desk Specialist** Location **Kansas City,...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate and resolve...troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows… more
- Advanced Energy (Fort Collins, CO)
- IT Service Desk Support Specialist II **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... is headquartered in Denver, Colorado. **POSITION SUMMARY:** The IT Service Desk Support Specialist II is responsible...system security for the desktop environment. + Provide excellent customer service to end users by communicating… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... requirements and service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving… more
- Beth Israel Lahey Health (Charlestown, MA)
- …customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this… more
- Nuvance Health (Danbury, CT)
- …high level of customer service skill. 6+ months' experience in a customer service position; previous help desk experience is highly desirable. * ... *Description* *Purpose: *The IT Service Desk Analyst I's primary function...* Formal classes in computer science, Microsoft products, or Customer Service are highly desirable but not… more
- Belcan (Clayton, NC)
- …combination of certifications, education and experience * Minimum of 1 year of Help Desk / Customer Service experience required * Strong hardware & software ... Service Desk Analyst Job Number: 359320 Category:...timely manner * To maintain a high degree of customer service for all support queries and adhere… more
- Koniag Government Services (Huntsville, AL)
- …Services (KITS), a Koniag Government Services company, is seeking a Service Desk Support specialist to support our Army customer in Huntsville, Alabama. This ... Experience with incident, request, and problem management + Knowledge of service desk operations and best practices + Strong customer service orientation… more