- Scotiabank (OR)
- … Service Desk environments. + 3-5 years of experience in customer service and working within IT environments, including hands-on experience + Strong ... Senior Manager, Employee Technology Service Desk **Requisition ID:** 228780 Thanks...development, and cross-functional collaboration to ensure scalable, efficient, and customer -centric service delivery. **Accountabilities** + Champions a… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer -oriented **Senior Service Desk Manager** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... requirements and service delivery opportunities and issues + Accountable for service desk performance, meeting customer expectations, and driving… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …come into office physically located in Atlanta, GA. **Description** Under general supervision, the Service Desk Analyst II provides customer support for IT ... a timely manner. + Functions as Liaison between the Information Services department and the customer . +...and customer training. **PREFERRED QUALIFICATIONS:** + Previous Service Desk experience for a healthcare organization… more
- TEKsystems (Falls Church, VA)
- …interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service to all ... a security investigation to determine eligibility to access classified information and will require an interim Secret clearance at...clearance at minimum" Skills Help desk , Help desk support, Customer service , … more
- Beth Israel Lahey Health (Charlestown, MA)
- …customer relations and communications skills. This individual must be skilled in both customer service and various information technology areas. On a ... job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering...Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this… more
- General Dynamics Information Technology (Arlington, VA)
- …management of a technical support team. + Experience developing and providing Service Level Agreements and Help Desk deliverables. + **Required Certifications:** ... Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** BMC Remedy Ticketing System,Help Desk Support,IT Help … more
- Leidos (Odenton, MD)
- …via phone, email, Teams messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request ... Technician responsible for deskside and remote end user customer support for a DOD customer in...and potential Problem Records and highlight these to the Service Desk Manager in order to ensure… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Department of Homeland Security (DHS) The Service Desk Analyst shall possess and demonstrate sound customer... Desk Analyst shall possess and demonstrate sound customer service and telephone skills, attention to… more
- ManpowerGroup (Huntington, WV)
- …who enjoys working with people and takes pride in providing excellent customer service . **Job Responsibilities:** + Greet customers warmly and professionally ... **Now Hiring: Front Desk Associate - Local Dry Cleaners (Huntington, WV)**...front counter area **What We're Looking For:** + Strong customer service skills and a positive attitude… more
- Quality Technology Services, LLC (Suwanee, GA)
- The Operations Service Center Network Analyst (Technical Customer Service Rep or TCSR) will be primarily responsible for managing the phone queue, projecting ... duties and responsibilities will be assigned by management as needed. Technical Customer Service Representatives will be evaluated quarterly/annually on their… more