- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- ManTech (Washington, DC)
- …+ Monitor help desk performance metrics and drive initiatives for continuous service improvement and customer satisfaction. + Act as an escalation point for ... **ManTech** seeks a motivated, career and customer -oriented **Help Desk Manager** to join...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- TekSynap (Washington, DC)
- …and effectively communicates with end-users, stakeholders, and IT staff. + Customer Service Orientation:Prioritizes user satisfaction by resolving issues ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication Skills:Demonstrates strong… more
- Metro Nashville Government (Nashville, TN)
- IS Operations Technician 1 - Service Desk Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/3980643) Apply IS Operations Technician 1 - ... Service Desk Salary $59,085.00 - $67,948.00 Annually...and one (1) year of experience working in an Information Technology Customer Support Center setting possessing… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... management. This role focuses on customer service excellence, problem resolution, and continuous...for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and… more
- TEKsystems (St. Paul, MN)
- …users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer 's desktop to resolve their IT ... and the EOC with notification and resolution during system/application outages Skills Service desk , Windows, Customer service , Troubleshooting,… more
- ManTech (Herndon, VA)
- …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead**...in service desk support and operations. + One of… more
- OhioHealth (Columbus, OH)
- …more - in our careers and in our communities. **Job Description Summary:** The IT-Clinical Service Desk Agent reports to the Manager of the Clinical Service ... user support and issue resolution with a focus on customer service seeking to achieve successful outcomes...their ability to execute their job responsibilities. The IT-Clinical Service Desk Agent may also be asked… more
- Marriott (Fort Lauderdale, FL)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... **Additional Information ** Moonlight Manager **Job Number** 25147046 **Job Category**...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Tucson, AZ)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... **Additional Information ** **Job Number** 25143940 **Job Category** Rooms &...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more