• Service Desk Incident Manager

    Link Solutions Inc (Adelphi, MD)
    …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. + Must ... have an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
    Link Solutions Inc (09/10/25)
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  • Help Desk Manager

    ManTech (Washington, DC)
    …+ Monitor help desk performance metrics and drive initiatives for continuous service improvement and customer satisfaction. + Act as an escalation point for ... **ManTech** seeks a motivated, career and customer -oriented **Help Desk Manager** to join...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
    ManTech (07/12/25)
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  • IT Tiers 1-3 Help Desk Manager (Hdmgr)

    TekSynap (Washington, DC)
    …and effectively communicates with end-users, stakeholders, and IT staff. + Customer Service Orientation:Prioritizes user satisfaction by resolving issues ... of IT systems, networks, and software, with familiarity in common help desk tools and ticketing systems. + Leadership and Communication Skills:Demonstrates strong… more
    TekSynap (08/28/25)
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  • IS Operations Technician 1 - Service

    Metro Nashville Government (Nashville, TN)
    IS Operations Technician 1 - Service Desk Print (https://www.governmentjobs.com/careers/nashville/jobs/newprint/3980643) Apply  IS Operations Technician 1 - ... Service Desk Salary $59,085.00 - $67,948.00 Annually...and one (1) year of experience working in an Information Technology Customer Support Center setting possessing… more
    Metro Nashville Government (09/12/25)
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  • Sr Service Desk Technician

    Robert Half Technology (Jersey City, NJ)
    Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... management. This role focuses on customer service excellence, problem resolution, and continuous...for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and… more
    Robert Half Technology (08/19/25)
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  • Service Desk Analyst

    TEKsystems (St. Paul, MN)
    …users and if necessary escalating the user to the next level of service desk support utilizing remote control of the customer 's desktop to resolve their IT ... and the EOC with notification and resolution during system/application outages Skills Service desk , Windows, Customer service , Troubleshooting,… more
    TEKsystems (09/13/25)
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  • Desktop Support Services Help Desk Lead

    ManTech (Herndon, VA)
    …+ Bachelor of Science (BS) degree. + 10+ years of relevant experience in service desk or program management. + 4+ years of hands-on leadership experience ... ManTech seeks a motivated, career and customer -oriented **Desktop Support Services Help Desk Lead**...in service desk support and operations. + One of… more
    ManTech (08/09/25)
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  • IT Clinical Service Desk Agent

    OhioHealth (Columbus, OH)
    …more - in our careers and in our communities. **Job Description Summary:** The IT-Clinical Service Desk Agent reports to the Manager of the Clinical Service ... user support and issue resolution with a focus on customer service seeking to achieve successful outcomes...their ability to execute their job responsibilities. The IT-Clinical Service Desk Agent may also be asked… more
    OhioHealth (09/10/25)
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  • Overnight Front Desk Manager

    Marriott (Fort Lauderdale, FL)
    …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... **Additional Information ** Moonlight Manager **Job Number** 25147046 **Job Category**...for guest relations. * Empowers employees to provide excellent customer service . * Observes service more
    Marriott (09/10/25)
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  • Front Desk Manager

    Marriott (Tucson, AZ)
    …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... **Additional Information ** **Job Number** 25143940 **Job Category** Rooms &...for guest relations. * Empowers employees to provide excellent customer service . * Observes service more
    Marriott (09/05/25)
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