- Robert Half Technology (Nashville, TN)
- …Windows and Microsoft Office environments, and delivering excellent customer service to internal clients. Key Responsibilities + Provide first-level technical ... to appropriate teams as needed + Follow established IT policies, procedures, and service standards + Participate in onboarding and job shadowing until able to work… more
- Robert Half Technology (Duluth, GA)
- …day-to-day operations, platform stability, and continuous improvement across IT service management workflows. The administrator will configure and maintain core ... modules, manage security and access controls, and support service catalog and CMDB operations. The position partners closely with internal teams to gather… more
- Robert Half Technology (Broken Arrow, OK)
- …or experience in a lead/support capacity + Passion for delivering outstanding customer service Technology Doesn't Change the World, People Do.(R) Robert Half is ... an immediate impact in a fast-paced environment, ensuring top-tier support and service for our users. Key Responsibilities: + Supervise day-to-day help desk… more
- Advanced Technology and Research Corporation (Beltsville, MD)
- …MD TYPE: Full Time COMPENSATION: $100 - $125K ANNUALLY + COMMISSION Advanced Technology & Research Corporation ( www.atrcorp.com ) is seeking to fill the following ... engineering specialties serving the US Dept. of Defense, United States Postal Service , and the commercial logistics industry. Salary for the position is competitive… more
- Robert Half Technology (Jacksonville, FL)
- …technical support team, motivating and coaching them to deliver exceptional service . Duties/Responsibilities: + Provide resolution for escalated service tickets. ... oral and written communication skills. + Strong customer focus and professional customer service skills. + Resourceful and able to take initiative in a dynamic… more
- Robert Half Technology (Uniontown, OH)
- …complex cases when necessary. * Ensure accurate and thorough documentation for all service desk tickets and technical tasks. * Communicate effectively with users and ... concerns. * Follow established protocols to maintain consistency and quality in service delivery. * Support team leads in managing workflows and prioritizing tasks… more
- Robert Half Technology (Philadelphia, PA)
- …grow and develop within the organization. Responsibilities: * Respond promptly to service desk tickets, providing effective solutions to address user concerns. * ... system checks to identify and prevent potential issues. * Ensure excellent customer service by communicating effectively with end-users. * Assist in the setup and… more
- Robert Half Technology (Washington, DC)
- …and related tools. + All work tracked through a ticketing system with defined service level agreements. Technology Doesn't Change the World, People Do.(R) Robert ... in an office IT environment and focuses on delivering exceptional "white glove" service to end-users. You will work independently through a ticketing system to… more
- Robert Half Technology (Wall, NJ)
- …with strong problem-solving skills and a commitment to excellent customer service . Responsibilities: * Offer prompt and effective technical support for users ... issues with software, hardware, and system configurations. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Perform advanced… more
- Robert Half Technology (Houston, TX)
- …incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to ... and stakeholder communications. Key Responsibilities + Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams. +...to work independently and as part of a team. Technology Doesn't Change the World, People Do.(R) Robert Half… more