- Robert Half Technology (Waller, TX)
- …access challenges. Requirements Required Skills & Experience: + Associate degree in Information Technology or equivalent hands-on experience. + 1-3 years working ... Log all support interactions and resolutions in the IT service management system. + Forward more complex or unresolved...in a technical support or help desk role. + Solid understanding of Microsoft Windows, Office… more
- Robert Half Technology (Greenville, SC)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Greenville, South Carolina. In this role, you will provide ... steps taken to resolve incidents, including successful and unsuccessful actions, in service records. * Ensure compliance with established service level… more
- Robert Half Technology (Atlanta, GA)
- …plus. Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets Technology Doesn't Change the ... and troubleshoot printers, ensuring reliable functionality for end-users. Respond to service desk tickets promptly and maintain detailed documentation of… more
- Robert Half Technology (New York, NY)
- …to perform basic troubleshooting across various systems. * Familiarity with managing Service Desk tickets. * Experience working with Microsoft Windows platforms. ... Description We are looking for a skilled Help Desk Analyst to join our team in New...Collaborate with IT leadership and cross-functional teams to enhance service consistency. * Uphold high standards of customer … more
- Robert Half Technology (Roswell, GA)
- …and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document ... Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and...* Ability to work independently and prioritize tasks effectively. Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...date. Preferred: + Project Management Certifications (PMP/PMI CE). + Information Technology Infrastructure Library (ITIL) v4 certification… more
- Terracon (Olathe, KS)
- …Responsibilities:** + Respond proactively to telephone calls, emails, and chat sent to the IT Service Desk system as the first level of assistance. + Open and/or ... close work orders (via IT Service Desk software) on each call received....user issues and troubleshooting steps, test results and resolution information within incidents and service requests +… more
- TEKsystems (Durham, NC)
- …vacant a week ago. Conversion to full-time role is based on performance. Skills Service desk , Troubleshooting, Customer service , windows 11, Office 365, ... is looking for an IT Analyst to support the technology needs of the school. They will be responsible...support, Help desk support Top Skills Details Service desk ,Troubleshooting,Customer service ,windows 11,Office 365,Technical… more
- Robert Half Technology (Troy, MI)
- Description We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least one ... assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution. Responsibilities: * Respond promptly to… more
- Robert Half Technology (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 ... system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email… more