- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service ,Help Desk Support,Technical Support **Certifications:** Security+ CE - ... of related experience **US Citizenship Required:** Yes **Job Description:** HELP DESK SUPERVISOR shift: Swings hours: 1400-2200 Advance how our customers operate… more
- TEKsystems (Fountain Valley, CA)
- …of technical and systems issues as well demonstrated competence using knowledge tools and the Service Desk Information System. + Once issues are assessed and ... Desk and all such documentation for support of technology and systems resides in a common catalogue. +...issues and questions when users request assistance through the Service Desk and Information Services… more
- Robert Half Technology (Spring, TX)
- Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first ... needed, and help maintain a reliable, efficient, and user-friendly technology environment. + Provide first-level support for hardware, software,...Requirements + 1-3 years of experience in a help desk , service desk , or technical… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and...across multiple locations experience - 2+ years of leading technology teams as a information technology… more
- TEKsystems (Seneca Falls, NY)
- …Exposure to diverse technologies and professional growth. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , ... service skills with the ability to communicate technical information clearly to non-technical users. Strong written and verbal...support, Windows, Vpn, Remote support Top Skills Details Help desk ,Help desk support, Service desk… more
- Robert Half Technology (Willow Grove, PA)
- …Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't ... needs, collaborating on performance reviews conducted by VP of Technology , and acting as a liaison for the team...for the team to support career growth. * Audit service desk ticket queues to proactively address… more
- SAIC (Vancouver, WA)
- **Description** We are currently seeking a motivated, customer service -oriented Lead Service Desk Technician. This role will lead the Service Desk ... well-organized, the ability to multitask, and strong communication skills. The Lead Service Desk Technician will utilize practical knowledge of the… more
- City of New York (New York, NY)
- …troubleshooting, technical support and onboarding of vendors to the city's procurement technology platform, called PASSPort. Service Desk staff aim ... it easier to do business through use of end-to-end technology tools, increases transparency by publication of enriched data...with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for… more
- TekSynap (Glynco, GA)
- …environment.TekSynap isseekinga highly skilled IT Service Manager to lead our Service Desk operations, ensuring top-tier service delivery and support ... andTekSynap'soperational frameworks. **Responsibilities:** + Oversee the operations of the IT Service Desk , ensuring effective management of incidents and … more