- TEKsystems (Seneca Falls, NY)
- …+ Strong organizational skills and attention to detail. Skills Help desk , Help desk support, Service desk , Troubleshooting, Customer service , Windows ... We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is...service skills with the ability to communicate technical information clearly to non-technical users. + Strong written and… more
- Robert Half Technology (Los Angeles, CA)
- …to a primarily remote role. Responsibilities: * Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, ... Description We are looking for a dedicated Help Desk Analyst I to join our team in...and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to… more
- Robert Half Technology (Voorhees, NJ)
- …As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. ... provide top-tier service delivery. Responsibilities * Oversee a team of service desk technicians, providing mentorship and direction * Efficiently manage the… more
- Robert Half Technology (Des Moines, IA)
- Description Position: IT Help Desk Manager Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.) Salary: $65,000 - $75,000 ... fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and...to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical… more
- Imagine One Technology & Management (Norfolk, VA)
- …seeking candidates to provide support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 ... 0600 **Responsibilities include but are not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets and assign them to the… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer ... routing of incidents to the correct person or office. Service Desk Agents manage and track the...the Watch Analysts for action. + Send Requests for Information for incomplete requests. + Respond to requests for… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...with SCI eligibility. + Bachelor's degree in Computer Science, Information Systems, Business Administration, Information Technology… more
- Robert Half Technology (Uniontown, OH)
- …complex cases when necessary. * Ensure accurate and thorough documentation for all service desk tickets and technical tasks. * Communicate effectively with users ... skills for resolving hardware and software issues. * Ability to manage service desk tickets and maintain detailed documentation. * Excellent communication… more
- Robert Half Technology (Wall, NJ)
- …issues with software, hardware, and system configurations. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Perform ... advanced troubleshooting for software and hardware issues. * Familiarity with managing service desk tickets and tracking resolutions. * Excellent communication… more
- Robert Half Technology (Dearborn, MI)
- …concerns for 400-600 end users with efficiency and professionalism. * Resolve service desk tickets promptly, maintaining excellent communication throughout the ... skills, with a positive and friendly demeanor. * Ability to manage service desk tickets effectively and communicate resolutions clearly. * Capability… more