- DXC Technology (Tulsa, OK)
- **Job Description:** **Key Responsibilities:** **Provide inbound customer service support, addressing complex inquiries and escalating cases as needed.** **Research ... **Process and distribute incoming and outgoing mail for multiple clients per service level agreements.** **Perform data entry and reconcile documents to maintain… more
- NBC Universal (Stamford, CT)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... Sports is looking for a Technical Operations Analyst to join our Sports Technology & Operations team. The selected candidate will be primarily responsible for… more
- Leidos (San Antonio, TX)
- …internal and customer-facing projects involving the growth and sustainment of an enterprise service desk suite of tools specifically, ServiceNow. The Service ... Operations Manager will oversee the Service Desk multi-tiered team along with ServiceNow operations management to deliver solutions and day-to-day operations… more
- CACI International (Denver, CO)
- Frontline Service Center Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing… more
- Robert Half Technology (San Fernando, CA)
- …process into IT landscape -- Familiar with support desk function and Service Level agreements Technology Doesn't Change the World, People Do.(R) Robert Half ... tools and systems to gain efficiency -- Analyze workflows and recommend technology solutions -- Support the digitalization of processes and procedures -- Collaborate… more
- The Hartford (Seattle, WA)
- …inquiries and requests. Communicates with customers to request needed information and resolves problems. Job Duties/Accountabilities Sales Support: Responsible for ... Communicates with customers to obtain needed and required underwriting information and resolves problems. Supports sales efforts and strategies. Workload/… more
- The Hartford (Boston, MA)
- …inquiries and requests. Communicates with customers to request needed information and resolves problems. Job Duties/Accountabilities Sales Support: Responsible for ... Communicates with customers to obtain needed and required underwriting information and resolves problems. Supports sales efforts and strategies. Workload/… more
- Robert Half Technology (Memphis, TN)
- …policies, access controls, and compliance requirements. + Respond to and resolve escalated service desk tickets in a timely and professional manner. + ... platforms (Intune, SCCM, JAMF). Requirements Qualifications + Bachelor's degree in Information Technology , Computer Science, or related field; or equivalent… more
- Robert Half Technology (New Braunfels, TX)
- …end-user expectations. * Research emerging technologies, products, and protocols to enhance service desk operations and procurement efforts. * Diagnose and ... vendors, ensuring accurate documentation is provided. * Administer product and service contracts, including procurement, development, and service control… more
- Robert Half Technology (Bellevue, WA)
- …access, and Slack-related support. The ideal candidate will have strong customer service skills, the ability to troubleshoot across Windows and Mac environments, and ... + Collaborate with team members to ensure seamless IT service delivery. + Provide excellent customer service ...3+ years of experience in technical support or help desk role. + Proficiency with Windows OS and MacOS.… more