- Robert Half Technology (Salt Lake City, UT)
- …related to Microsoft Windows and other systems. * Manage and respond to service desk tickets efficiently and effectively. * Perform break/fix tasks, ensuring ... issues. * Strong knowledge of Microsoft Windows operating systems. * Experience handling service desk tickets and providing timely resolutions. * Ability to… more
- Cayuse Holdings (Arlington, VA)
- **Overview** The Service Desk Agent performs a variety of complex tasks, which include creating incident tickets, Stakeholder engagement, quality customer ... routing of incidents to the correct person or office. Service Desk Agents manage and track the...the Watch Analysts for action. + Send Requests for Information for incomplete requests. + Respond to requests for… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...with SCI eligibility. + Bachelor's degree in Computer Science, Information Systems, Business Administration, Information Technology… more
- Insight Global (Thornton, CO)
- …experience - 3+ years of service desk lead experience - ITSM ( Information Technology Service Management) experience - ITIL ( Information ... District client of Insight Global is seeking a skilled Service Desk Lead to join their team....Technology Infrastructure Library) experience - HaloITSM, ServiceNow, or Jira Service Management experience - HaloITSM is… more
- Nuvance Health (Danbury, CT)
- …invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level customer ... service incident number to users) and tracking service incidents. The IT Service Desk...8. Work closely with other team members to share information and develop solutions. 9. Knowledge Base Management (Update/Create… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... approximately 90 City agencies and entities. Within OMB, the Information Systems Task Force supports the agency's staff by...support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …None **Job Family:** Technical Support Services **Skills:** Communication,Customer Service ,Systems Support **Experience:** 8 + years of related experience ... **US Citizenship Required:** Yes **Job Description:** Help Desk Technician hours: 1400-2200 days: Sun-Thur **Essential Job Functions:** + Resolves technical problems… more
- BAE Systems (Washington, DC)
- …IT solutions that enable our customers to achieve their missions. As an **Enterprise Service Desk Analyst** , you'll play a critical role in providing ... challenge, we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote...**Required Education, Experience, & Skills** + Bachelor's degree in Information Technology , Computer Science, or a related… more
- Robert Half Technology (Philadelphia, PA)
- …grow and develop within the organization. Responsibilities: * Respond promptly to service desk tickets, providing effective solutions to address user concerns. ... systems. * Experience in troubleshooting basic IT issues. * Familiarity with service desk ticketing systems. * Excellent communication and interpersonal skills.… more
- Robert Half Technology (Scottsdale, AZ)
- …exceptional service to users. Responsibilities: * Respond promptly to service desk tickets and resolve technical issues efficiently. * Troubleshoot ... Experience in basic troubleshooting techniques for technical issues. * Familiarity with service desk operations and ticketing systems. * Hands-on experience with… more