- TekSynap (Arlington, VA)
- …SLAs for IT Operations. + 3+ years of experience in leadership roles for Service Desk , Data Center, or Network teams. + ServiceNow ITSM/ITOM experience. + ... **Responsibilities & Qualifications** **Overview** TekSynap is seeking a Service Level Manager (SLM) to support our client...- the need to nimbly utilize the best that information technology offers to meet the business… more
- Golden Route Operations (Las Vegas, NV)
- …Las Vegas State NV Shift All Type of Shift Full Time Department Information Technology NOC Analyst Golden Entertainment Corporate (Las Vegas, NV) Description: ... is a Tier 2 level role within the IT Service Desk , ideal for Service ...sharing + Ability to adapt quickly to changes in technology and business needs Requirements + At least 21)Years… more
- TD Bank (New York, NY)
- …The individual will be required to establish close working relationships with the Trading Desk , Sales Desk , Clearance, Technology , Credit, Legal & Compliance ... information and all matters of confidentiality + Analyzes service delivery issues and conduct internal/external research projects and/or contribute to… more
- Beth Israel Lahey Health (Charlestown, MA)
- …class field support services across all BILH entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...across all BILH entities and its affiliates. Using the Information Technology Service Management suite… more
- Stanford Health Care (Newark, CA)
- …applications in production use + Coordinate application support with other information technology teams including Infrastructure, Integration, Reporting, and the ... will possess a strong understanding of CCaaS (Contact Center as a Service ) solutions, Contact Center, and Telephony technologies, as well as business analysis… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …PTO, and shift coverage to ensure service continuity. + Oversee all Service Desk -related projects and communicate progress to leadership. + Enforce company ... and people management skills. + Demonstrated experience managing IT Service Desk and End User Support functions....experience. OUR VISION: Empowering health plans to excel through technology , service and advisory experience. OUR VALUES:… more
- TEKsystems (Houston, TX)
- …through difficult situations. Skills Bilingual, Spanish, Empathy, Customer support, Customer service , Help desk support, Outbound, Support, Technical support, ... outbound phone calls daily. * Being resourceful and using technology in order to troubleshoot prior authorization issues and...Call center, Help desk , Customer service oriented, Customer … more
- 24 Hour Fitness, INC. (CA)
- …**ORGANIZATION RELATIONSHIPS** The Service Desk Specialist reports to the Information Technology Sr. Manager, IT Service Delivery. This position ... **FULL-TIME** Full-time **LOCATION** CA **JOB SUMMARY** The Service Desk Specialist is the first...Automatic Call Distributor phone system. *Working knowledge of Remedy Information Technology Service Management Suite.… more
- Shuvel Digital (Vienna, VA)
- Service Desk Hybrid Vienna, VA. Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service ... as assigned or appropriate Qualifications + Knowledge and understanding of the information technology field + Basic skill troubleshooting and resolving technical… more
- Mass Markets (Savannah, GA)
- …We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range ... apositive, professional attitude Preferred Experience (Not Required) + 1+ year incustomer service , contact center, help desk , technical support, inside sales, or… more