- North Carolina's Electric Cooperatives (Raleigh, NC)
- …position will also be closely aligned with the Network Services, Cybersecurity, NOC and Service Desk teams to ensure performance, reliability and security of the ... will manage the design, engineering and support services for NCEMC's datacenter infrastructure , cloud environment and associated equipment and software. This… more
- CACI International (Denver, CO)
- …operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing ... formal education. Minimum 3 years of experience in Help Desk support, IT service desk ,...weekends, holidays, and 12-hour shifts, to support 24x7 mission-critical operations . Demonstrated customer service orientation, with experience… more
- General Dynamics Information Technology (Mclean, VA)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Leadership,Microsoft Office,SLA Compliance ... **Job Description:** Transform technology into opportunity as an IT Operations Manager with GDIT. A career in enterprise IT...end-users while mentoring and guiding a team of Help Desk Technicians. The ideal candidate will have a solid… more
- PagerDuty (San Francisco, CA)
- …compliance, and security at enterprise scale. + Architect and scale IT Operations and Infrastructure to support a growing, hybrid workforce, ensuring ... IT strategies. + Oversee ticket escalation and ensure that service level agreements (SLAs) and defined metrics are consistently...your team. + Bring deep, practical experience in IT operations , infrastructure , enterprise AI, and security, with… more
- CACI International (Springfield, VA)
- …use of application software products and/or infrastructure components * Engages other service desk resources or appropriate service resources to resolve ... and master station logs, monitoring chat rooms, and communicating ongoing impacts to service operations * Leverages Enterprise Management tools and analytics to… more
- Koniag Government Services (Seattle, WA)
- …prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues. + Techs ... of prepping and setting up computer hardware/peripherals for new users; working assigned Service Desk ticket queues for hardware/software issues users have with… more
- Criterion Systems (Las Vegas, NV)
- …a government customer on-site inLas Vegas, Nevada. The candidate will be part of a Service Desk / Network Operations team working in a 24x7x365 environment. ... work. + Develop and maintain work-flows and standard operating procedures for the Service Desk / Network Operations Center. Qualifications Required… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other ... districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure , ensuring that end-users are… more
- University of Pennsylvania (Philadelphia, PA)
- …equipment are in a constant operational state. + Liaise with the School of Nursing Service Desk for the quick resolution of all network, computer, and software ... and wellness programs and resources, and much more. Posted Job Title Simulation Operations Specialist, School of Nursing Job Profile Title Technician, Audio Visual C… more
- WEC Energy Group (Milwaukee, WI)
- …Autosys batch jobs, processing work orders and responding to after-hours calls to the IT Service Desk . Job Responsibilities + Oversee and lead a team of second ... IT Operations Center Supervisor WBS, a subsidiary of WEC...third level IT teams and the applications, systems and infrastructure they support. Work collaboratively with application and … more