- Boston University (Boston, MA)
- …ensure the availability and reliability of university systems. As part of the IS&T Infrastructure Operations team, you will report to the Assistant Director of ... **SYSTEMS ADMINISTRATOR II, IS&T Systems Operations ** **Job Description** **SYSTEMS ADMINISTRATOR II, IS&T Systems...+ Serve as Level-2 technical support for the Help Desk . Support incident and problem management activities. + Provide… more
- Koniag Government Services (Carlsbad, NM)
- …Systems Administrator will Plan, coordinate, and execute with Network engineers, Service Desk and federal staff, and the IT Operations Manager to efficiently ... integrate tasks into regular IT operations , and to minimize disruption of IT services to...related customer support including, but not limited to, help desk , NOC center, service , desk … more
- WATTS (North Andover, MA)
- …Duties and Responsibilities + Provide leadership and oversight for Service Desk , Endpoint Management, and Desktop Support operations across all regions. + ... technologies and services. This includes global oversight of the Service Desk , Endpoint Management, Desktop Support, and...North Andover, MA and reports to the VP, IT Infrastructure & Operations . This role leads a… more
- Marriott (Bethesda, MD)
- …cutover periods, ServiceNow incident operations , cross-functional collaboration with the Service Desk and MTOC teams, coordination with third-party vendor, ... Support and one or more of the following: + Technology support within a Service Desk / Call Center operations environment + Corporate end-user technology… more
- Quanta Services (Rapid City, SD)
- …support daily business operations and field activities. This role oversees infrastructure , service desk , and key enterprise applications; partners with ... operations (routing, VLANs, segmentation) in Cisco/Meraki environments. + Service desk leadership and ITSM practices (incident/problem/change). + SQL/SSRS… more
- General Motors (Wentzville, MO)
- …concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk This job may ... of experiences every day. **What You'll Do** Providing end-user, network, infrastructure , and application support through creative thinking and latitude is the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... mentoring and training for more junior staff. Acts as an escalation point for the Service Desk . 6. Possess an understanding of BILH centric clinical and core… more
- PDS Tech Commercial (Crawfordsville, IN)
- **Empower IT Excellence - Join Our Team!** **IT Operations Technician** Location: **Crawfordsville, IN - work is ONSITE** Start: **ASAP** Contract Length: **6 months ... Job Functions:** Seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining… more
- Insight Global (Seattle, WA)
- …3+ years of experience in IT that includes desktop, NOC, asset, and/or service desk experience, including experience troubleshooting in a complex IT environment ... Job Description The IT Operations Center (ITOC) Analyst will oversee complex network...monitoring day-to-day issues related to computers, networks, applications, critical infrastructure , and info-security, perform triage and escalate issues to… more
- Safran (Cincinnati, OH)
- …related field * Minimum 3 years of experience in IT Support, Helpdesk, or Service Desk environment. * Experience with ServiceNow or comparable ticketing system. ... day-to-day technical support for users onsite and remotely, ensuring reliable IT operations , adherence to service level objectives, and exceptional user… more