- Jovian Concepts, Inc. (Annapolis Junction, MD)
- …troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems. + Provides ... support to IT systems including day-to-day operations , monitoring and problem resolution for all of the...devices, mobile devices, etc. + Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes of safeguarding the ... consultative responsibilities unique to the architecture of enterprise applications and infrastructure solutions with a special emphasis on cloud or hybrid cloud… more
- ENFRA (Orlando, FL)
- …100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging ... ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our...and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at… more
- TEKsystems (Washington, DC)
- …the locations covered: ️ ITSC V Coverage Areas The contract supports Senate operations in: 1. Washington, DC US Capitol Complex: Including Member offices, Committee ... Senate Office Buildings. Capitol Police and SAA Facilities: Where applicable IT infrastructure is maintained. 2. All 50 US States State-Based Senate Offices: Each… more
- University of Rochester (Rochester, NY)
- …IT Management Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center, critical IT infrastructure , and Lines ... + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves...the Change Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities.… more
- Amentum (Seattle, WA)
- …for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier 2 environment. You'll rely on instructions ... will provide onsite and remote Tier 2 IT help desk support, assisting with hardware and software troubleshooting and...to your technical experience, you also have exceptional customer service skills and are willing to go the extra… more
- Paladin Technologies (Minneapolis, MN)
- …but not limited to: + Coordinate the intake and setup of new service agreements, ensuring all required details are captured and validated. + Prepare internal ... and coordinate quote updates or agreement changes. + Collaborate with Sales, Operations , AP, and Purchasing to ensure smooth execution of all agreement-related… more
- Northrop Grumman (Oklahoma City, OK)
- … Library (ITIL) and Information Technology Service Management (ITSM) Operations , including Service Desk , Desktop, Network, Telecommunications, Data ... remediate classified or unclassified data spillage incidents. + Coordinates with users, service desk , server administrators, network engineers, and customer and… more
- Leidos (Bethesda, MD)
- …path. Leidos has an exciting opening for you as our next Tier 3 Service Desk / Systems Administrator supporting the OSINT Integration Center under our 10-year ... during standard business hours, with rotational coverage of the service desk as early as 6am or...Server builds: virtual and physical + Experience with Cloud Service Providers and cloud operations **You will… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess...operations of one or more departments. + **Customer Service :** Ability to provide a high level of customer… more
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