- University of Rochester (Rochester, NY)
- …IT Management Team, provides leadership and operational oversight for the 24x7x365 Operations of the Data Center, critical IT infrastructure , and Lines ... + Supports after-hours Level 1 and Level 2 Help Desk customer service . + Reviews and approves...the Change Review Board providing direction and approvals for infrastructure & service upgrades and maintenance activities.… more
- Koniag Government Services (Baltimore, MD)
- …workflows, integrates new functionalities, and leverages quantitative metrics to enhance help desk operations . The developer collaborates closely with help ... the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using… more
- Kuehne+Nagel (Naugatuck, CT)
- …. + Solve network trouble tickets and support vertical departments including IT Service Desk , Applications and Open Systems in the network. + Drive ... In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations . This contribution… more
- General Dynamics Information Technology (Washington, DC)
- …Help Desk Services,Information Technology (IT) Services,Information Technology Infrastructure Library (ITIL),IT Service Desk ,People Management ... + Maintain a strong relationship with the SEC IT Service Desk . + Provides timely responses to...had: - ITIL Foundations v2 or v3, ITIL Intermediate Service Operations The likely salary range for… more
- Steampunk (Mclean, VA)
- …modernize infrastructure , and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** + ... Online, Intune, and Microsoft Defender. + **Automate the Mundane:** Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions. +… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Communication,Information Technology (IT),Network ... and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to… more
- Robert Half Technology (Albuquerque, NM)
- …traditional systems administration with cloud-native operations , contributing to infrastructure solutions that enhance reliability, compliance, and service ... support for infrastructure and cloud-related issues escalated by the help desk or project teams. *Collaborate with engineers, application owners, and vendors to… more
- CACI International (Fort Bragg, NC)
- …**The Opportunity:** Responsible for resolving IT hardware and soft ware infrastructure (servers, network, security, etc.) issues using systems analysis techniques ... functional specifications. Analyzes, troubleshoots and resolves issues with IT infrastructure including user systems, servers, storage and network connectivity.… more
- ENFRA (Orlando, FL)
- …100 years of experience, we are a pillar of stability in the energy infrastructure industry and a leader in innovative energy solutions. Our commitment to leveraging ... ensures that we remain at the forefront of the Energy-as-a- Service sector. We believe in growth-not just for our...and encourage creative problem solving to tackle the energy infrastructure and energy challenges of tomorrow. Inclusion is at… more
- TekSynap (Washington, DC)
- …and contractual obligations. This role requires a deep understanding of IT help desk operations , strong analytical skills, and the ability to lead ateam ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more