- BorgWarner Inc. (Arden, NC)
- …rights, software installs, etc.) + Identifying and mitigating Cyber Risks for the facility + Service Desk Service + Support staff by phone, email, chat, etc. ... IT Tech also provides on-site support for the IT infrastructure teams as needed. Key responsibilities + IT Delivery...system and m aintaining high SLA standards + Providing Service Desk metrics to IT Manager What… more
- DCCA (Annapolis Junction, MD)
- …and commercial enterprises, helping them to feel confident in their IT infrastructure . With DCCA, these organizations can be confident in the flexibility and ... and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to… more
- Citizens (Pittsburgh, PA)
- …to reduce incident recurrence. + Collaboration: Work closely with application owners, infrastructure teams, service desk staff, vendors, and business ... response to significant IT incidents. As a critical member of our IT Service Management (ITSM) team, you will be responsible for driving the timely resolution… more
- Stanford Health Care (Palo Alto, CA)
- …turnover of projects both at the initiation as well as the conclusion to Operations , Support Service , and Clients + Create and administer support event feedback ... in-depth understanding of Epic modules, ancillary systems, and health system operations . This position independently addresses issues and design decisions of high… more
- Fedcap (New York, NY)
- …space rentals, client bookings, and end-to-end logistics management. + Hospitality operations , including guest services, reception/front desk , and concierge ... and beverage partnerships and on-site catering logistics + Membership and co-working operations , including access, desk allocation, and community support +… more
- Leidos (Fort Belvoir, VA)
- …with various IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent future occurrences. ... within the DTRA I3TS program. This unique role within operations will focus on managing and resolving recurring issues...knowledge base articles related to problem tickets to help Service Desk and other support teams handle… more
- Oracle (Jackson, MS)
- …and tools such as: Incident Management, Change Management, Ticketing Systems (Jira, Service Desk ), Service Level Agreements, and Escalation processes ... SaaS offerings to meet growing customer needs. The Cloud Infrastructure Automation Enablement team's Infrastructure -as-Code platforms ensure consistency,… more
- Nightwing (Annapolis Junction, MD)
- Nightwing provides technically advanced full-spectrum cyber, data operations , systems integration and intelligence mission support services to meet our customers' ... most demanding challenges. Our capabilities include cyber space operations , cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance,… more
- Citigroup (Irving, TX)
- …and promote self- service , reducing resolution times and improving overall service efficiency. + Ensure all infrastructure changes and configurations are ... The Infrastructure Technology Lead Analyst is an intermediate level...responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and… more
- NANA Regional Corporation (Washington, DC)
- …Corps Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine ... + Oversee daily operations supporting system administration, application development, and service desk support. + Ensure service delivery aligns with… more