- COMSO, Inc (Anchorage, AK)
- …development proficiency, innovative learning solutions for workforce development, and exceptional operations and production support. We were founded in 1988, and ... CE certifications. + Four (4) years of experience with Service Management (ITSM) is required. + If assigned to...of information Technology (IT) systems. + Manages IT system infrastructure and any processes related to these systems. Provides… more
- Crate & Barrel (Northbrook, IL)
- …knowledge base documentation for use by the Digital Workplace, End User Support, and Service and Operations Desk team members. + Provide technical training ... Management (UEM/MDM), Technology Asset Management (TAM), and Virtual Desktop Infrastructure (VDI). This is a highly strategic role where...to Service Desk , Operations teams, and relevant parties. +… more
- Synergy ECP (Columbia, MD)
- …and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to ... IT systems including day-to-day operations , monitoring and problem resolution for all of the...client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem identification, diagnosis and… more
- Synergy ECP (Columbia, MD)
- …and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to ... IT systems including day-to-day operations , monitoring and problem resolution for all of the...client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk ) and Tier II (Escalation) problem identification, diagnosis and… more
- Johns Hopkins University (Baltimore, MD)
- …diploma or graduation equivalent. + Three years of related experience, including help desk or comparable IT client service . + Additional education may substitute ... issues in a timely manner; promoting recommended practices; ensuring service standards through effective telephone communication; responding promptly to user… more
- Sulzer Pumps US Inc. (Easley, SC)
- …supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project ... Monitor and apply security updates, antivirus, and system patches. **Networking & Infrastructure ** - Support and maintain LAN/WAN infrastructure , including Cisco… more
- IT Concepts (Washington, DC)
- …innovation, and achieve extraordinary milestones. Kentro is seeking an experienced Customer Service Engineer (CSE) to support our VA-ESOM- End Point Support and ... Operations Monitoring contract. The VA is responsible for providing...thousands of contractors who use government-furnished IT equipment and infrastructure . The VA provides support staff across 100+ CONUS… more
- RTX Corporation (East Hartford, CT)
- …opportunity for an experienced SAP and Solumina specialist to support the Technical Service Center (TSC) for the ME Global Depot Network (GDN). The GDN provides ... new depots worldwide, the TSC is fundamental to ensuring infrastructure , digital tools, and processes are working 100% of...Solumina cases and serve as a conduit for help desk calls supporting the ME Global Depot Network. This… more
- General Dynamics Information Technology (Las Cruces, NM)
- …IT Infrastructure and Operations **Skills:** IT Help Desk ,IT System Administration, Service Desk (Inactive) **Certifications:** CompTIA Security+ ... the different systems that are monitored in the help desk and the Tier level responsibilities for the systems....Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all… more
- BAE Systems (Saratoga Springs, UT)
- …and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to ... IT systems including day-to-day operations , monitoring and problem resolution for all of the...client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more