- Cargill (Atlanta, GA)
- …a fully self- service support model - eliminating the need for traditional service desk operations . Customer-Centric Service Leadership: + Champion ... a customer-first mindset across service desk and field operations . + Implement Experience-Level...as a business. Owns and validates the information technology infrastructure budget to ensure cost effective solutions and expenditures… more
- NANA Regional Corporation (Alexandria, VA)
- …Information Technology, or equivalent work experience. + 9+ years of experience in service desk operations , call center, and deskside support. + ... **Responsibilities** + Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, … more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...OMB staff. The analyst will contribute to improving IT operations and infrastructure by evaluating, testing, and… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Oversee Tier I and Tier… more
- KBR (Colorado Springs, CO)
- …Help Desk Support Lead to provide hands-on leadership and oversight of help desk operations for the Gravity DevSecOps Pipeline , supporting US Space Force ... focus on ensuring system reliability and security for mission-critical operations . Why Join Us? + Innovative Projects : At...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- Post Holdings Inc. (New Albany, OH)
- …(10) years of experience in IT, with at least five (5) years working in a service desk or technical support role. + Broad knowledge and experience with desktop ... Management concepts and ITIL processes is required. + Expert understanding of IT Service Desk policies, standards, and protocol. + Strong computer skills… more
- IT Veterans (Greenbelt, MD)
- …background investigation. About this Role: The IT Help Desk Manager oversees the daily operations of the IT service desk in support of federal agency ... Tier 1, Tier 2, and Tier 3 IT help desk staff, ensuring consistent, high-quality service delivery....managerial experience. + Strong knowledge of ITIL/ITSM frameworks, help desk operations , and ticketing systems. + Experience… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification. + A Microsoft operating… more
- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our...6 months of start date. Preferred: + Information Technology Infrastructure Library (ITIL) v4 certification + A Microsoft operating… more
- Leidos (Chantilly, VA)
- …**Job Description** The Multi-Domain Solutions ( **MDS** ) division at Leidos is seeking a Service Desk Technician who serves as the first point of contact for ... role plays a key part in ensuring smooth building operations by coordinating with internal teams, technicians, vendors, and...adherence to safety, security, and operational standards during all service desk activities. + Monitor and respond… more