- TEKsystems (Milwaukee, WI)
- …engagement for resolutions of issues * Develop relationships with Development, Infrastructure , Product, and other Application Support stakeholders to deliver and ... improve effectiveness and efficiency * Contributes to process/ service improvement ideas to enhance the client experience, partnering with more experienced team… more
- TekSynap (Ashburn, VA)
- …and guidance to team of technical professionals responsible for supporting Network infrastructure operations . Provides support in the translation of business ... modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure . Responsible for the… more
- City and County of San Francisco (San Francisco, CA)
- …Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and Data Centers ... the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband,… more
- NTT America, Inc. (Southfield, MI)
- …procedures to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical ... (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their Packaged Application technologies… more
- Metro Nashville Government (Nashville, TN)
- …1) Salary $105,861.00 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 26054E Division Department of Emergency Communications Opening Date ... for 911 Telecommunications Specialist (IS Advisor 1 ) , a full-time, Civil Service position in the Department of Emergency Communications (DEC). The incumbent will… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk / service desk experience. + Proficiency with Microsoft Office products. +… more
- ASM Global (Fort Lauderdale, FL)
- …wire ethernet ports. + Network cabling maintenance and support (Cat6). + Provide customer service and Help Desk technical support to staff members. + Responsible ... POSITION: IT Support Specialist DEPARTMENT: Operations /Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly...and resolve technical support problems on equipment, systems, & infrastructure + Assist staff members with application issues, hardware… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... and Management. * Record, track, and document the service desk request problem-solving process, including all...experience. * Certification in Microsoft Technology Associate - IT Infrastructure or can obtain certification in 6 months. ITIL… more
- State of Massachusetts (Boston, MA)
- …Active Directory, Azure/ Entra ID and Office 365 * Prior experience with service desk software. Preferred Qualifications: * Experience in Higher Education * ... ChromeOS, and related platforms, ensuring secure, efficient, and scalable endpoint operations . The Analyst is focused on analyzing system health, optimizing… more
- City and County of San Francisco (San Francisco, CA)
- …Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and Data Centers ... the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband,… more