- TekSynap (Ashburn, VA)
- …and guidance to team of technical professionals responsible for supporting Network infrastructure operations . Provides support in the translation of business ... modernization efforts. Responsible for the management of network performance and end-to-end service quality for the Network infrastructure . Responsible for the… more
- City and County of San Francisco (San Francisco, CA)
- …Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and Data Centers ... the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband,… more
- NTT America, Inc. (Southfield, MI)
- …procedures to resolve escalated tickers in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical ... (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their Packaged Application technologies… more
- Metro Nashville Government (Nashville, TN)
- …1) Salary $105,861.00 Annually Location Nashville, TN Job Type Full-Time Civil Service Job Number 26054E Division Department of Emergency Communications Opening Date ... for 911 Telecommunications Specialist (IS Advisor 1 ) , a full-time, Civil Service position in the Department of Emergency Communications (DEC). The incumbent will… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... GICSP, GSEC, SSCP, etc.). + Five (5+) years or more of directly related help desk / service desk experience. + Proficiency with Microsoft Office products. +… more
- ASM Global (Fort Lauderdale, FL)
- …wire ethernet ports. + Network cabling maintenance and support (Cat6). + Provide customer service and Help Desk technical support to staff members. + Responsible ... POSITION: IT Support Specialist DEPARTMENT: Operations /Facilities REPORTS TO: IT Manager FLSA STATUS: Hourly...and resolve technical support problems on equipment, systems, & infrastructure + Assist staff members with application issues, hardware… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... and Management. * Record, track, and document the service desk request problem-solving process, including all...experience. * Certification in Microsoft Technology Associate - IT Infrastructure or can obtain certification in 6 months. ITIL… more
- State of Massachusetts (Boston, MA)
- …Active Directory, Azure/ Entra ID and Office 365 * Prior experience with service desk software. Preferred Qualifications: * Experience in Higher Education * ... ChromeOS, and related platforms, ensuring secure, efficient, and scalable endpoint operations . The Analyst is focused on analyzing system health, optimizing… more
- City and County of San Francisco (San Francisco, CA)
- …Center of Excellence + IT Operations and Support including the Service Desk and NOC + City Infrastructure including the Network, Telcom and Data Centers ... the City and County of San Francisco (CCSF), DT delivers critical infrastructure and services to over 33,000 employees-supporting public safety, municipal broadband,… more
- Billion KIA of Missoula (Sioux Falls, SD)
- …Administrator is responsible for the implementation and support of technology infrastructure including hardware, software, and office systems. The Junior Systems ... correct problems as well as provide the primary help desk support to users. A very strong teamwork and...support to users. A very strong teamwork and customer service attitude is critical as well as strong analytical,… more