- Link Solutions Inc (Adelphi, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, MD. + Must be… more
- NANA Regional Corporation (Honolulu, HI)
- …Agency Network Operations Center. + Manages a service desk tool based on Information Technology Infrastructure Library (ITIL) frameworks, addressing ... + Serves as the initial point of contact at the customer service desk , handling all ADP hardware, software, and networking issues for the Command.… more
- Tesla Laboratories. Inc. (Washington, DC)
- …is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing ... the IT infrastructure and operational needs of the customer including hardware...walk-up requests for IT support as part of a Service Desk operation + Ensure all time… more
- Robert Half Technology (Uniontown, OH)
- …resolve issues related to Microsoft Windows 10 and Active Directory. * Manage service desk tickets efficiently, ensuring timely resolution. * Collaborate with ... The ideal candidate will bring expertise in IT Help Desk services, technical support, and call center operations...ability to resolve technical issues effectively. * Experience handling service desk tickets and maintaining documentation. *… more
- GovCIO (Washington, DC)
- …(https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ ... IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with… more
- ASM Research, An Accenture Federal Services Company (Oak Ridge, TN)
- The Service Desk (Tier 1) Support Contractor will serve as the primary point of contact for all end-user IT issues, requests, and inquiries. This role requires ... IT services and technologies, ensuring reliable and efficient IT operations for both on-site and remote users. This role...and requires full on-site. + Provide comprehensive Tier 1 Service Desk support, including incident intake, call… more
- Link Solutions Inc (St. Mary's County, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at Patuxent River, MD. +… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …exceptional customer service in daily responsibilities. + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and… more
- Imagine One Technology & Management (Norfolk, VA)
- …seeking candidates to provide support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 ... not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...needed. + Provide support to shipyard tier 1 support desk and other external organizations using problem resolution skills… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …support of critical mission needs. Delivering a broad range of Infrastructure Operations , Application Development, Cybersecurity, Virtualization, Cloud and ... advancement and professional growth while supporting critical missions and operations . Job Responsibilities: + Work directly with users and...Five (5+) years or more of directly related help desk / service desk experience. + Experience… more