- American Family Insurance - Corporate (Madison, WI)
- …and maintain vendor relationships. + You will assist with creation and maintenance of service desk diagnostics and job aids. + You will ensure the application ... support or service . + Demonstrated experience providing 2nd level/escalated IT operations support. + Basic knowledge and understanding of managed service … more
- City of New York (New York, NY)
- …NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE ARE ENCOURAGED TO APPLY. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION ... public confidence and encourage compliance while providing exceptional customer service . DOF's Finance Information Technology (FIT) Division designs, builds, and… more
- Koniag Government Services (Washington, DC)
- …of network protocols, devices, and monitoring tools + Understanding of ITIL processes and service desk operations **Key Skills:** + Strong analytical and ... seeking a Tier 1 Network Administrator to monitor our customer's network infrastructure and provide front-line support and troubleshooting. The Tier 1 Network… more
- WEC Energy Group (Green Bay, WI)
- …resources for 24x7 call out support for business and operations staff, Level 3 Service + Desk support, batch operations job support and other business ... code migration, outages, issue management, needs assessment, and priority and service level setting. Minimum Qualifications + Bachelor's Degree in Computer Science,… more
- BOOZ, ALLEN & HAMILTON, INC. (NC)
- …diploma or GED + Security+ Certification Nice If You Have: + Experience supporting Service , COCOM or Joint Staff operations + Experience working with Joint and ... understanding of US Marine Corps Intelligence Programs of Record and network infrastructure . Success in this role requires a strong grasp of related cloud… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** System Administration,Technical Work,Troubleshooting ... the different systems that are monitored in the help desk and the Tier level responsibilities for the systems....Tier level responsibilities for the systems. + Provide IT Service Management functions and first level troubleshooting to all… more
- City of New York (New York, NY)
- Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in ... the civil service list are eligible to apply. * **This position...Production Support Team. Under the Executive Director of IT Operations and Application Support, the Azure Administrator will be… more
- TekSynap (KS)
- …Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat ... analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring… more
- TekSynap (Ashburn, VA)
- …agency NOC. This team provides support services for Network(s) Management, Operations , and Maintenance for all Network(s) infrastructure . Support includes ... for the delivery of, or changes to, the designated service . Manages all aspects of the end-to-end release process....least Ten (10) Plus years of experience in network operations + Routing and switching/Firewall (FW) SME with Six… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and ... role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT… more