- BAE Systems (Fort Worth, TX)
- …maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk , various and numerous plug-ins) + Evaluate and ... in technical projects such as those dealing with AWS, software development, infrastructure stand up and migration activities are required for success. **Key… more
- V2X (Reston, VA)
- …utilizing Microsoft Office products (Required) + Familiarity with the National Help Desk Service Manager (NHDSM) Tool (Desired) + Strong organization skills ... the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission… more
- DCCA (Fort Meade, MD)
- …and commercial enterprises, helping them to feel confident in their IT infrastructure . With DCCA, these organizations can be confident in the flexibility and ... Technology (IT) systems. + Manage IT systems including day-to-day operations , monitoring and problem resolution for all of the client/server/storage/network… more
- ROUSH (Farmington, MI)
- …to manage multiple projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge of IT security best ... on major projects and initiatives with peer managers in the IT Support, Operations and Security teams + Manage the daily/weekly support requirements coming from the… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the ... long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops… more
- TEKsystems (Elm Grove, WI)
- …+ Automation and scripting (limited but collaborative) Additional Responsibilities + Provide service desk support and participate in on-call rotation. + Manage ... tickets and general technical issues. + Manage mini to major support service projects, including on-call responsibilities and scheduled tasks. + Project Work (30%)… more
- TEKsystems (Bristol, IN)
- …the productivity of our clients employees by acting as an escalation point within our Service Desk team and by being the single point of contact for information ... 365 Certifications, or other IT related certifications * Proven customer service skills * Capable of comprehensive listening (understanding the message(s) that… more
- Bluepeak (Sioux Falls, SD)
- …that make up the BP HFC Plant, Core Network, Network Services and supporting infrastructure . + Clear outages after service has been restored and tested. Alert ... 7 environment. They coordinate maintenance and repair activities with engineering, operations and vendor personnel to ensure high services availability and quality.… more
- System One (Stevens Point, WI)
- …including updates after deployment or relocation * Work collaboratively with the Service Desk , Telecom, Process Automation, Maintenance, and other teams * ... Wi-Fi, and infrastructure expansion efforts * Provide courteous, professional customer service to end users * Follow up to ensure issue resolution and… more
- Newtown Savings Bank (Newtown, CT)
- …team leader, they develop and foster a cooperative attitude among the IT Operations team members concerning user needs, including working with the IT Helpdesk ... a remote option of one day per week. PRIMARY RESPONSIBILITIES + Top Tier Help Desk Escalation Support: Works with the team to provide technical support to users by… more
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